Location

Lausanne

Employment Type

Part time

Location Type

On-site

Department

Operations

About the Role

We are looking for a warm, proactive, and service-minded individual to join our Operations team and be the heart of our Lausanne HQ. This role is built for someone who genuinely cares about people, takes pride in a well-run space, and gets real satisfaction from creating an environment where everyone feels at home.

You will work closely with the Operations team as a key presence in the office, making sure everything runs seamlessly and that our workspace always feels organised, welcoming, and energising. Daily onsite presence is required. The role starts at 60-80% with a clear path to full-time as Neural Concept continues to grow.

What you will do:

• Maintain the office to the highest standard at all times: clean, organised, well-stocked, and beautifully presented
• Coordinate with vendors and service providers for supplies, catering, deliveries, and maintenance
• Anticipate needs proactively and resolve issues before they affect the team
• Be the go-to, trusted point of contact for employees' day-to-day needs

Who you are:

• Genuinely warm, people-first, with a natural instinct for making others feel welcome and cared for
• Experienced in hospitality, office coordination, or a customer-facing service role; a background in a start-up or fast-paced environment is a strong plus
• Proactive, hands-on, and ownership-driven: you spot what needs doing and act without being asked
• Highly organised, with sharp attention to detail and presentation

We're proud to be an equal opportunity employer, and we're committed to building a diverse and inclusive environment where you can thrive.