Pepper is an award-winning creator-first social media agency, with a human approach at its core
Pepper is an award-winning creator-first social media agency, with a human approach at its core
Category: Direct-to-consumer intimates (bras, swim, underwear)
Product focus: Designed for small-chested bodies (cup sizes AA–B; bands 30–42)
Founded: 2017 (launched via Kickstarter)
Founders: Jaclyn Fu (CEO) and Lia Winograd (COO)
Manufacturing: Products made in Colombia and Sri Lanka; factories described as WRAP-certified
Fit and product availability for small-chested customers in intimate apparel.
2017
E-commerce; Fashion; Retail (Women's)
Crunchbase indicates two funding rounds and seed activity but public details on amounts/dates are obfuscated.
Who We Are
At Pepper Money, we’re dedicated to helping people succeed—whether it’s buying a family home, a dream car, developing professionally, or growing their business. We’ve become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand. Over our 24 years, we’ve achieved a lot, but our proudest accomplishment is helping over half a million Australians reach their goals with our ever-expanding lending options.
The Role
The purpose of the Workforce Planning Analyst role is to play a critical role in supporting the effective operation of the contact centre. The role is seen as an all-rounder as you will be responsible for delivering accurate forecasting, scheduling, real-time management, and reporting.
About you
We’re looking for someone with previous Workforce Management systems experience and a demonstrated understanding of contact centre operations.
At Pepper Money, collaboration is just as vital as your skills. Our values are the heartbeat of our success, driving everything we do:
Can Do: We think outside the box and harness the power of teamwork to achieve the extraordinary.
Balanced: We set our customers up for success, crafting win-win outcomes that are both human and profitable.
Real: We keep it honest and respect everyone, building genuine connections.
Our Benefits
At Pepper, we're dedicated to making this a fantastic place to work and supporting you every step of the way. Enjoy a values-driven, diverse environment with a leadership team that inspires success and a culture that rewards excellence. We're always finding new ways to make Pepper a place for everyone:
If this role sounds like it’s for you and you have experience in tackling some of the day-to-day tasks, we want to hear from you.
For more information on Pepper visit www.peppermoney.com.au .
Pepper is proud of our inclusive and diverse workplace that we have built over the last 21 years. Diversity is embedded in our people practices, the way we communicate and connect with each other, and it is recognised throughout our values.