This is a remote role reporting to the Sr. Director of Solutions Engineering. Preference will be given to candidates either within commuting distance to the Fredericton office or to a major airport.

Responsibilities

• Assist and contribute to the creation of customer technical proposals, which will include the scope, schedules, validation plans, materials, and resources required
• Lead on-site technical demos and discovery visits as an expert in Eigen solutions
• Working with team members from software development and product design to develop vision solutions and controls integration strategies to align to customer requirements
• Preparing content for customer meetings to convey designs and data analysis
• Assist in the configuration of the integration OneView Edge/Cloud software for projects to ensure they provide the designed outcomes
• Work with customer support leads to triage and investigate issues reported that relate to devices, connectivity, networking, and interoperability of customer deployments.
• Assist in the resolution of customer issues and manage the fulfillment of replacement or repair of equipment and devices used on-premise.
• Interact with members of the team in regard to software engineering, machine learning, and customer success to assist in the resolution of customer issues.

What you're bringing to the role...

• University Degree in Engineering or extensive applied Engineering technical training and experience.
• Proven analytical and problem-solving abilities – ability to think on your feet
• Confidence to communicate any questions or ideas early and often.
• Ability to effectively prioritize and execute on the needs of multiple clients simultaneously, and manage time independently.
• Strong attention to detail and ability to produce detailed documents and reports. Strong oral and written proficiency is required.
• Expertise and experience with machine vision (optical/thermal) and deploying camera hardware into industrial environments.
• Expertise and experience with Process Control, Process Automation, Quality Control, and associated compliance and process standards.
• Experience with control network design and implementation, Linux-based operating systems, and PLC programming would be a benefit.
• The ability to pick up new technologies quickly and demonstrate proficiency and expert understanding.
• Demonstrated ability to grow your knowledge as the team grows, and to take on increasing responsibility for providing direction.
• Strong project management and leadership skills.
• Part of this job may have light physical demands to assist with customer order fulfillment.
• You may be required to travel extensively throughout North America, and sometimes on short notice.  (Note: some manufacturing facilities require pre-access drug screen testing to be on-site, and you will be required to pass a screening as a requirement for this position.)

Here are a few of the perks we offer…

• Health benefits plan
• Freedom and flexibility in work-life balance
• Clear career progression plans & learning allowance
• Paid parental leave
• A values-driven workplace and strong founding culture

We are a young company, operating at an aggressive and fast pace, with innovative self-starting individuals. We have a very flat organization, and our team operates on a high level of autonomy and trust. We balance our hard work with a relaxed and fun company culture. Our core values are customer focus, trust, and innovation. If these resonate with you, please apply.

Don’t check all the boxes but have experience deploying automated inspection systems? We’d like to hear from you.