What You’ll Do (Immediate & Long-Term):

First 30–60 days:

Ramp quickly on SuperDial’s product surface area, architecture, and customer use cases; audit the current roadmap, backlog, and technical constraints; build deep relationships with Engineering, Design, Sales, and Customer Success; join customer calls to understand workflows and pain points; identify quick wins to improve velocity, usability, or reliability.

90–120 days:

Own and refine the product roadmap tied to company OKRs and revenue goals; establish clear product discovery and delivery rhythms; improve prioritization and execution quality; begin directly contributing to code, reviews, or prototypes where it adds leverage; ensure product decisions are grounded in real system constraints.

6 months:

Drive consistent, high-quality product delivery across teams; partner with GTM on packaging, pricing, and enterprise readiness; deepen healthcare and RCM domain expertise; improve onboarding, retention, and expansion through product-led improvements; begin scaling product processes without adding unnecessary bureaucracy.

Year 1:

Build and lead a high-performing product organization (PMs, design, product ops); institutionalize strong product judgment, speed, and ownership; ship meaningful platform and AI-driven capabilities; position the product org and roadmap to support Series B growth and beyond.

Why This Role Is Important to Our Growth:

Product-Led Scale:

You will directly shape the product that drives revenue, retention, and expansion in a complex, regulated market.

Technical Product Leadership:

SuperDial needs a product leader who understands systems deeply and can make informed tradeoffs at speed.

Category Definition:

You will help define what best-in-class enterprise voice AI looks like in healthcare and beyond.

Ideal Candidate Profile:

• 8–12+ years in product roles, including senior leadership at a high-growth startup
• Strong technical background with the ability to write and review production code
• Proven experience building and scaling B2B SaaS products
• Comfortable operating in ambiguity and moving quickly with incomplete information
• Excellent product judgment, communication, and cross-functional leadership skills

Strongly Preferred:

Experience in healthcare, RCM, or regulated enterprise software; AI-powered products (LLMs, voice, automation); prior founder or early-stage experience; player-coach mindset with low ego and high ownership.

Why Join Us:

• Shape a mission-critical product in a massive, broken market
• Real ownership, influence, and accountability
• Join a team of builders in a fast-moving, high-impact environment
• Fast-growing, category-defining company
• Opportunity to build from the ground floor through Series B and beyond

Who We Are:

SuperDial is transforming AI in healthcare by building scalable, AI-powered solutions that optimize revenue cycle management. Join us and help shape the future of AI in healthcare.

Compensation:

The base salary for this role ranges from $225,000–$275,000, depending on experience, technical depth, and scope of ownership. We also offer meaningful equity, bonus potential, and a competitive benefits package as part of total compensation. Final offers may vary based on experience and qualifications. We are always open to exceptional talent.