Who you are

• Proven experience planning and executing end-to-end UX research projects using a mix of qualitative and quantitative methods (e.g., user interviews, usability testing, surveys)
• A love for Whering!
• A strong ability to synthesise complex research data into clear, actionable insights and compelling stories that drive action
• Excellent collaboration skills, with experience working closely with cross-functional teams like product, design, and engineering
• A strategic mindset with the ability to connect research findings directly to business goals and product strategy
• A deep sense of empathy and curiosity for understanding user behaviours and motivations

What the job involves

• The opportunity to be the core voice of the user and directly shape our product strategy and roadmap
• The autonomy to define and drive the research agenda for a fast-growing, mission-driven company
• A critical role where your insights will influence key decisions across the entire business
• Deep collaboration with stakeholders across product, design, growth, and leadership

Benefits

• Unlimited holidays
• 4-day work week
• Hybrid working-remote and in-person London office