What the job involves

• The Foundation team is responsible for the essential experiences that make Goodnotes great
• From toolbars and navigation to cross platform consistency and performance, this team owns many of the most used and most visible features in the app
• You will join a highly collaborative group of designers and product thinkers working asynchronously across Asia and Europe
• We are looking for a skilled and curious UX Researcher to join our Foundation team
• In this role, you will lead research that informs the design of core experiences used by millions of users across iOS, Android, Windows, and Web platforms
• Your insights will directly shape the evolution of note taking, navigation, and editing tools in a high impact product environment
• You will collaborate with designers, researchers, product managers, and engineers to bring structure and clarity to both strategic questions and tactical feature decisions
• You will design and execute studies that help us deeply understand user needs and ensure we deliver thoughtful, usable, and elegant experiences across platforms
• This is an excellent opportunity to influence the foundation of a beloved app and work at the center of multi platform product development
• Design and run foundational and evaluative research studies that shape core product experiences
• Work across iOS, Web, Android, and Windows to improve multi platform and multi device experience
• Collaborate with designers, researchers, PMs, and engineers to bring clarity and structure to decisions
• Deliver high quality research insights that directly influence product direction
• Uncover unmet user needs and identify areas for product improvement
• Help the team move from intuition led to insight led decision making

The application process

• An introductory call with our talent acquisition team
• A one hour interview and portfolio walkthrough with the hiring manager
• A one hour portfolio presentation with designers, researchers and cross functional partners
• A 30 minute AI literacy interview with one of our AI Champions

Benefits

• Stock options: Meaningful equity in a profitable tech-startup
• Excellent annual leave package + public holidays
• Flexible working hours and location, we're remote friendly!
• Medical insurance for you and your family
• Continuous learning: A learning and development budget or training or courses to build your skills
• Be your best self: A monthly budget for personal growth including books, language/music lessons and online courses
• Noise cancelling headphones
• Monthly wellness budget: Covering gym membership, therapy, massage and much, much more
• Amazing office space in central London and Hong Kong. Your Travel and lunch are also on us!
• Home office set up: Everything you need to create a productive workspace at home. Chairs, desks, hardware, it's covered
• Sponsored working visa with a relocation package to either of our office locations
• Annual team off-site: Get to know your colleagues
• Professional coffee equipment and freshly roasted beans in our offices