Position Overview We are seeking a UX Designer to support the evaluation and optimization of our client's Salesforce Financial Services Cloud (FSC) instance across mobile, tablet, and desktop. This individual will be responsible for assessing usability, identifying opportunities to improve user experience, and providing thoughtful design recommendations to ensure the platform is intuitive, efficient, and aligned with user needs.

This role will partner closely with business, product, and technical stakeholders and is well suited for a designer who has experience working within complex enterprise platforms.

Location: Cincinnati, OH (Flexible Hybrid)

Engagement: Freelance, 20 hours/week through June 2026

Start Date: Mid April 2026

Key Responsibilities

• Review and assess the current Salesforce Financial Services Cloud experience across web, tablet, and mobile
• Identify usability gaps and opportunities to optimize workflows and user interactions
• Create UX deliverables including personas, user journeys, flows, wireframes, and prototypes
• Translate user needs, business requirements, and technical constraints into intuitive design solutions
• Collaborate with developers and stakeholders to ensure UX recommendations are feasible and actionable
• Communicate UX principles, design decisions, and recommendations clearly to cross-functional teams

Qualifications

• Experience designing successful user interfaces for web and mobile applications with seamless user experiences
• Salesforce experience required, ideally including Salesforce Financial Services Cloud or Salesforce Marketing/CRM platforms
• Proficiency across traditional UX design phases, including wireframes, storyboards, mockups, and collaboration on HTML/CSS builds

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including financial information.

Benefits Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

trevor.wood@jobalert.creativecircle.com

• Please do NOT change the email subject line in any way. You must keep the JobID: : TW7-1975781 -- in the email subject line for your application to be considered.***

Trevor Wood - Senior Solutions Delivery Recruiter

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.

This job was first posted by Creative Circle on 01/23/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

Creative Circle is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law.Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.

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