user support technician | Infowiz · Teeming.ai
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INFOWIZ A SOFTWARE SOLUTION is a leading IT training organization established in 2006, certified ISO 9001:2015, and recognized for its quality industrial training programs. The company specializes in…Show more
Artificial Intelligence Data Science Digital Marketing Industrial Training IT Training Placement Support Infowiz INFOWIZ A SOFTWARE SOLUTION is a leading IT training organization established in 2006, certified ISO 9001:2015, and recognized for its quality industrial training programs. The company specializes in…Show more
Artificial Intelligence Data Science Digital Marketing Industrial Training IT Training Placement Support On-Site Burlington, ON, CA
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Education:
Expérience:
Education
College/CEGEP
Tasks
Give access to computer networks
Report on the performance of computer systems and networks
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide customer service
Manage incidents
Experience
7 months to less than 1 year
Employment terms options
Evening
Shift
Morning
On call
Day
Weekend
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 37.5 hours per week 