Inkeep

Inkeep provides an AI-powered platform that enhances customer experience by offering AI assistants for user self-service and support teams. The platform includes AI assistants for self-serve support,…

AIContent Gap AnalysisCustomer ExperienceEnterprise SoftwareMachine LearningSaaSSelf-Serve SupportSupport Automationinkeep.com

Inkeep

AIContent Gap AnalysisCustomer ExperienceEnterprise SoftwareMachine LearningSaaSSelf-Serve SupportSupport Automationinkeep.com

HQSan Francisco, US

Team Size24

Open JobsUnknown

Total Funding$13M

Latest Fundraise10 months ago

TL;DR

Product: AI agents and agent orchestration platform for customer experience (no-code builder + TypeScript SDK)

Founded: 2023

HQ: San Francisco

Compliance: SOC 2 Type II

Recent funding: Seed with venture investors including GreatPoint Ventures, Khosla Ventures, Y Combinator

Company Overview

Problem Domain

Customer experience (CX) and operations automation using AI agents and retrieval-augmented generation.

Founded

2023

Industry

Software Development

Tech Stack

Amazon S3

Cloudflare

Cloudflare CDN

Cloudflare Hosting

Common Crawl

nginx

Google Analytics 4

Funding Track Record

Seed

Investor Signal

“Backed by venture investors including GreatPoint Ventures, Khosla Ventures and Y Combinator; approximately 10 investors disclosed.”

Join the Team

TypeScript Engineer (Principal)

On-SiteSan Francisco, CA, US

On-Site • San Francisco, CA, US

Role Description

As a TypeScript Engineer, you'll architect and ship the core features that power our Agent Platform. You'll have significant ownership over how thousands of developers build AI agents, from API design to SDK ergonomics to the abstractions that make agentic systems easy to build.

This is a high-leverage role where you'll:

Startup jobs. A lot of them.

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Backend Developer

InternshipManchester, GB

Internship • Manchester, GB

Technical Writer

InternshipSan Francisco, US

Internship • San Francisco, US

Product Designer

Full-timeTel Aviv

Full-time • Tel Aviv

Backend Developer

Part-timeJerusalem

Part-time • Jerusalem

Data Scientist

ContractUtrecht, NL

Contract • Utrecht, NL

Machine Learning Engineer

Part-timeRotterdam, NL

Part-time • Rotterdam, NL

Own platform features end-to-end: architect, build, and maintain critical systems that our customers depend on

Shape the developer experience: design APIs, SDKs, and tools that developers love to use

Build at the frontier and in public: work on cutting-edge agentic systems and see your work used in production at leading AI companies -- all while contributing to open source.

Influence product direction: your technical and product insights will directly shape our roadmap

Work directly with customers: understand how teams build AI agents and design elegant solutions for their needs

What we're looking for

Strong TypeScript expertise: 4+ years building full-stack products with TypeScript, with a deep understanding of end-to-end web fundamentals
System design skills: you can architect APIs and systems that are elegant, scalable, and developer-friendly
Product thinking: you care about the end-user experience and think through how people will actually use what you build
Full-stack fluency: comfortable working across the stack, from APIs to SDKs to UIs
High ownership: you want to own problems end-to-end, not just ship code

Bonus points for

Experience building with AI (prompts, evals, RAG, agentic workflows, etc.)
Background in developer tools or B2B SaaS products
Open source contributions or public projects that demonstrate your craft
UX or design sensibility

Our craft-driven culture

We expect every engineer to have strong product intuition and to think through the complete user experience. If you love building for other developers and are excited about building end-to-end agentic systems, this role is a great fit.

High impact: shape the platform that powers AI agents for leading companies
Technical depth: work on complex, challenging problems at the frontier of AI
Ownership: drive product, architectural, and technical decisions end-to-end
Learning: get deep on how AI Agents work and what it takes to ship them in production

Inkeep empowers companies to implement AI Agents for customer experience, go-to-market strategies, and operations teams. Trusted by industry-leading organizations like Anthropic, Midjourney, Clay, and PostHog, Inkeep Agents efficiently handle use cases from customer support to in-product copilots and sales. The platform offers a seamless, collaborative solution for engineers and business teams, with features such as a no-code agent builder, developer SDK, unified search, and intelligent monitoring. Inkeep is backed by top investors, including Khosla Ventures, Y Combinator, and Great Point Ventures, enabling the development of cutting-edge AI solutions tailored for modern enterprises. The mission is to make agent deployment and management accessible, scalable, and user-friendly.

Inkeep

Inkeep

TL;DR

Company Overview

Problem Domain

Founded

Industry

Tech Stack

Funding Track Record

Investor Signal

Founders

What we do

Join the Team

TypeScript Engineer (Principal)

Startup jobs. A lot of them.

Backend Developer

Technical Writer

Product Designer

Backend Developer

Data Scientist

Machine Learning Engineer