
incident.io is the all-in-one platform that simplifies incident management for engineering teams. It integrates on-call scheduling, incident response, and status pages, bringing everything you need to manage incidents into one place. Incidents become a collaborative effort, with engineers and business teams working together to reduce downtime, enhance customer satisfaction, and ensure compliance and risk management. Powered by AI and automation, and with quick setup and an intuitive design, incident.io helps your team respond more effectively from day one, guiding them through a consistent, customizable incident management process. incident.io enables 10,000+ responders at over 600 companies—including Netflix, Etsy, monday.com, Intercom, and Skyscanner—to streamline, resolve, and learn from every incident.

incident.io is the all-in-one platform that simplifies incident management for engineering teams. It integrates on-call scheduling, incident response, and status pages, bringing everything you need to manage incidents into one place. Incidents become a collaborative effort, with engineers and business teams working together to reduce downtime, enhance customer satisfaction, and ensure compliance and risk management. Powered by AI and automation, and with quick setup and an intuitive design, incident.io helps your team respond more effectively from day one, guiding them through a consistent, customizable incident management process. incident.io enables 10,000+ responders at over 600 companies—including Netflix, Etsy, monday.com, Intercom, and Skyscanner—to streamline, resolve, and learn from every incident.
What they do: AI-forward incident management platform for on-call, response, status pages and workflows
Founded: 2021
Founders: Stephen Whitworth, Pete Hamilton, Chris Evans
Customers: Used by teams at 600+ companies and 10,000+ responders (examples: Netflix, Etsy, monday.com, Intercom, Skyscanner)
Funding (disclosed): $96M+ across seed, Series A and Series B
| Company |
|---|
Incident management and on-call coordination for engineering/IT teams
2021
Software Development
$4.7M
Seed reported Sept 29, 2021; Index Ventures and Point Nine among investors
$28.7M
Series A reported July 13, 2022
$62M
Series B announced April 10, 2025
“Index Ventures and Insight Partners as major backers; additional participation from Point Nine and other angels”
About Incident.io incident.io is the leading AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. We bring together on-call, incident response, AI SRE, and status pages in a single platform, giving teams everything they need to respond quickly, reduce downtime, and keep customers in the loop.
Since launching in 2021, we’ve helped over 1,500 companies, including Netflix, Airbnb, and Block, run more than 500,000 incidents. Every month, tens of thousands of responders across Engineering, Product, and Support use incident.io to restore services faster, stay aligned under pressure, and focus on building what matters.
We’re a fast-growing, highly ambitious team that cares deeply about our customers, product quality, and making it magic. We’ve raised $100M from Index Ventures, Insight Partners, and Point Nine, alongside founders and executives from world-class technology companies.
The Team Our Strategic Alliances function is a key growth area for incident.io. The team builds partnerships with hyperscalers, technology platforms, and resellers to expand our reach and support revenue growth. We are scaling this function by strengthening relationships with partners such as Google Cloud and AWS, expanding our technology partner ecosystem, recruiting strategic systems integrators, and developing repeatable co-sell and co-marketing motions.
As a Technology Alliance Manager, you will be responsible for a portfolio of strategic partnerships end-to-end. You will help translate executive relationships into pipeline and revenue, while contributing to the operational foundations needed to scale partner-sourced growth.
You will work closely with our Head of Channels and Alliances, CRO, and cross-functional partners across Sales, Marketing, Product, Engineering, and Legal to shape how we work with partners from joint planning and co-innovation to deal alignment and execution.
What You’ll Be Doing
What You Need To Be Successful
What We Offer We’re building a place where great people can do their best work—and that means looking after you and your family with benefits that support health and personal growth.
Compensation Range: $140K - $175K