
Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the…

Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the…
What they do: All‑in‑one communications and engagement platform for small/medium healthcare and SMB practices (phone/VoIP, texting, payments, scheduling, reviews, AI features)
HQ: Lehi, Utah
Founded by: Brandon Rodman, Jared Rodman, Clint Berry
Notable funding: $70M Series D led by Tiger Global (Oct 2019); earlier $5M Series A (2014)
Employee count (sample): 1143
Customer communications and practice management for small/medium healthcare and local businesses.
Software Development
$5M
Reported Series A reported in June 2014
$37.5M
Growth round led by Lead Edge Capital with participation from existing investors
$70M
Series D led by Tiger Global with participation from Bessemer, Catalyst, Crosslink, Pelion and Lead Edge
“Backed by growth and venture investors including Tiger Global Management, Bessemer Venture Partners, Catalyst Investors, Crosslink Capital, Lead Edge Capital and Pelion Venture Partners”
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Weave Support is the lifeblood of customer retention! Our support representatives go above and beyond to ensure that we attend to every detail of our customer’s needs in order to resolve issues in less time and with the utmost level of satisfaction. Not only does our support team tackle every call and message with a personalized approach, but they receive extensive amounts of training to become product experts and resolve concerns in a timely and efficient manner.
In this role, you will get to help our customers continually love Weave by being their superhero in answering the basics of how the Weave product works. We will train you on how to triage, direct, and manage customer requests for both product and technical support. You will partner with your peers and other teams to resolve customer problems in a timely, efficient manner while providing superior customer service.
What You Will Own
What You Will Need To Accomplish The Job
What Will Make Us Love You
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
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