
RELEX Solutions delivers a unified platform for retail, manufacturing, and supply chain planning, enabled by proven AI technology. We help retailers, manufacturers, and consumer goods companies optimize demand forecasting, replenishment, merchandising, pricing and promotions, supply chain operations, and production planning across the end-to-end value chain. Companies like ADUSA, AutoZone, Coles, Circle K, Dollar Tree and Family Dollar, M&S Food, PetSmart, Rituals, The Home Depot, and Systemair trust RELEX to increase product availability, boost sales, deliver actionable insights, improve sustainability, and drive profitable growth. Learn more at: https://www.relexsolutions.com/customers/

RELEX Solutions delivers a unified platform for retail, manufacturing, and supply chain planning, enabled by proven AI technology. We help retailers, manufacturers, and consumer goods companies optimize demand forecasting, replenishment, merchandising, pricing and promotions, supply chain operations, and production planning across the end-to-end value chain. Companies like ADUSA, AutoZone, Coles, Circle K, Dollar Tree and Family Dollar, M&S Food, PetSmart, Rituals, The Home Depot, and Systemair trust RELEX to increase product availability, boost sales, deliver actionable insights, improve sustainability, and drive profitable growth. Learn more at: https://www.relexsolutions.com/customers/
What they do: AI-driven unified retail, manufacturing and supply-chain planning platform
Founded: 2005
Headquarters / legal entity: Finland (RELEX Oy)
Employees (approx.): 2442
Notable investors: Summit Partners, TCV, Blackstone Growth
Known major investment: $200M minority investment from TCV (2019)
Retail, wholesale and manufacturing planning inefficiencies including forecasting accuracy, inventory optimization, assortment and space planning, and waste reduction.
2005
Software Development
$200,000,000
Reported $200M minority growth investment
Initial minority investment to support international expansion
Additional funding from Summit Partners
Crunchbase lists later debt financing with Nordea as lead
Reported increased investment alongside TCV in a 2024 transaction that included Summit Partners' exit
“Backed by growth-equity investors (Summit Partners, TCV, Blackstone Growth)”
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RELEX Solutions is a leading international software company with Finnish roots. Our cloud-based platform optimizes retail and supply chain processes across all industries – from DIY, pharmaceuticals and FMCG to manufacturing and our specialty (food) retail.
And as an employer? At RELEX, not only the optimization of trade is our top priority, but also our employees. You benefit from a high degree of autonomy, flat hierarchies, diverse development opportunities and a working environment in which we pay particular attention to the compatibility of professional and private life.
About The Role We are now looking for a full-time Technical Support Specialist to join RELEX in the UK office. You will join a global Support team, who will help you succeed in your new role. Together the team will manage RELEX’s extraordinary growth within the Space & Assortment industry. You will help the team achieve this goal by supporting our global customers and ensuring we solve their time-sensitive issues in the most efficient way.
What you’ll be doing: This role’s main focus is supporting our customers via the tickets they raise in our service desk – we have a very diverse range of issues that use lots of different technologies so our workdays will have many unique and interesting cases. A successful candidate will be accustomed to multi-tasking and working towards specific time-sensitive resolutions, learning how our applications work is very important and will be the focus of the candidate when they begin the role. Interacting with customers and other RELEX departments via online meetings, phone calls and emails is a daily occurrence so strong communication skills are necessary.
What you’ll bring to the table:
What we consider as an advantage:
What we offer in return: You’ll be supported and given the space to thrive. We offer meaningful work, flexibility, and a culture that backs you to share your voice and be authentic.
These are the RELEX key benefits
If you feel this is the opportunity you don’t want to miss, you can apply by sending your cover letter and resume through the application form as soon as possible.
If you have questions, our Talent Acquisition team is happy to answer them by email. Please note that we cannot process any applications through email.
Apply today and be part of the future. Be RELEX!