
Kilonewtons provides engineering services across automation, energy, building technologies, and digital industries to industrial clients. It operates as a multi-disciplinary engineering firm delivering project management, design, and digital transformation through BIM, digital twins, IIoT, cloud solutions, and cybersecurity. The company uses core engineering tools and software such as BIM, Revit, Tekla, STAAD, ETABS, SAP2000, and Navisworks to design, model, and manage complex projects across 190 countries and multiple sectors. Kilonewtons focuses on sustainable, scalable solutions with a global workforce, emphasizing innovation, continuous learning, and lifecycle maintenance for large-scale buildings and industrial facilities.

Kilonewtons provides engineering services across automation, energy, building technologies, and digital industries to industrial clients. It operates as a multi-disciplinary engineering firm delivering project management, design, and digital transformation through BIM, digital twins, IIoT, cloud solutions, and cybersecurity. The company uses core engineering tools and software such as BIM, Revit, Tekla, STAAD, ETABS, SAP2000, and Navisworks to design, model, and manage complex projects across 190 countries and multiple sectors. Kilonewtons focuses on sustainable, scalable solutions with a global workforce, emphasizing innovation, continuous learning, and lifecycle maintenance for large-scale buildings and industrial facilities.
Company Description
KILONEWTONS (www.kilonewtons.com) is the world's largest engineering and construction company, founded by Sameer Ahmed. Supported by a diverse team of world-class engineers, architects, project managers, and other professionals, KILONEWTONS delivers exceptional services globally. The company is committed to fostering a culture of innovation, sustainability, and ethical practices, treating diversity and equality as integral to its core values. Employees are supported through training, mentoring, and professional development, ensuring they thrive within a collaborative and dynamic environment.
Role Description
This is a full-time on-site role for a Technical Support Specialist, based in Sydney, NSW. The Technical Support Specialist will be responsible for providing comprehensive technical solutions to client issues, troubleshooting technical problems, assisting end-users with inquiries, and ensuring high levels of customer satisfaction. The role requires collaboration with internal teams to resolve complex technical challenges, maintain product knowledge, and provide technical guidance to enhance user experience.
Qualifications