
The AI-powered workspace for freight forwarding. Backed by Y Combinator.
What they do: AI-first automation platform for freight forwarding and logistics
Headquarters: San Francisco, California
Founders: Omar Abuhashish; Pradhit Gosula; Saif Abuhashish
Investors: Y Combinator; FundersClub
Employee count (approx.): 15
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Freight forwarding and logistics operations automation
2023
Logistics / Freight forwarding; AI automation
“Backed by Y Combinator; FundersClub”
We’re looking for a Technical Support Engineer to support our customers’ day-to-day success and ensure Reform’s automations run reliably at scale. You’ll serve as the frontline problem-solver for our customers: responding to inbound requests, diagnosing issues, ensuring automations are functioning correctly, and escalating or collaborating closely with Forward Deployed Engineers when deeper technical work is required.
This is a technical, customer-facing role ideal for someone who loves solving problems quickly and wants to work at the intersection of engineering and customer operations.