About the Company

Sobah Systems focuses on the health care vertical, solving complex data acquisition, integration and process optimization challenges utilizing advanced analytics, automation and AI.

www.sobahsystems.com

Role Overview

Sobah Systems is seeking a highly skilled Technical Support Engineer with strong communication skills and hands-on technical expertise. The ideal candidate will provide advanced application support, troubleshoot complex issues, analyze data using SQL Server, and collaborate closely with development and operations teams to ensure system stability and client satisfaction.

Work Mode: On-site

Job Location: Gulberg, Islamabad

Responsibilities

• Provide Level 2 / Level 3 application support for business-critical systems and automation bots.
• Investigate, analyze, and resolve production issues using logs, debugging tools, and database queries.
• Write and optimize SQL Server queries to validate data, identify discrepancies, and support root-cause analysis.
• Debug and analyze C# (.NET) applications, identifying code-level issues and coordinating fixes with developers.

Required Skills & Qualifications

• Strong command of written and spoken English with excellent professional communication skills.
• Solid hands-on experience with SQL Server.
• Working knowledge of C# / .NET, with the ability to debug and understand application logic.
• Strong debugging and problem-solving skills, with attention to detail.
• Experience working with logs, error handling, and monitoring tools.
• Ability to understand business workflows and translate them into technical analysis.
• Comfortable working in production support environments with SLAs and deadlines.

Preferred Skills (Nice to Have)

• Experience with automation tools (e.g., Power Automate, RPA platforms).
• Familiarity with healthcare or enterprise systems (referrals, workflows, integrations).

Personal Attributes

• Sharp, analytical, and detail-oriented mindset.
• Calm under pressure and effective in incident situations.
• Proactive and ownership driven.
• Strong coordination skills across technical and non-technical teams.

If you are passionate about technology, providing exceptional support, and solving complex client challenges, we’d love to hear from you! Apply at hrd@sobahsystems.com