Location: Southeast Asia (based in Malaysia preferred)

Region Coverage: SEA

Job Summary:

We are looking for a Technical Specialist to support our Autonomous Mobile Robot (AMR) solutions across the Southeast Asia region. The ideal candidate will have hands-on experience with robotics systems, strong technical troubleshooting skills, and the ability to work independently at customer sites.

Key Responsibilities:

• Provide on-site and remote technical support for AMR systems
• Perform installation, commissioning, and maintenance of AMR solutions
• Troubleshoot hardware and software issues, including sensors, navigation, and control systems
• Support system integration with WMS/MES or other automation systems
• Conduct training for customers on operation and basic maintenance
• Work closely with regional sales and engineering teams to ensure successful project delivery
• Travel within Southeast Asia as required

Requirements:

• Diploma or Degree in Mechatronics, Robotics, Electrical/Electronic Engineering, or related field
• Experience in robotics, AMR/AGV, or automation systems is preferred
• Strong troubleshooting and problem-solving skills
• Familiarity with industrial communication protocols is an advantage
• Able to travel frequently within the SEA region
• Proficiency in Mandarin and English (spoken and written) is preferred

Preferred Qualifications:

• Experience with mobile robots, SLAM navigation, or fleet management systems
• Knowledge in PLC, industrial networking, or vision systems
• Hands-on experience in field service or technical support roles