DeepL

DeepL is a global communications platform powered by Language AI. Since 2017, we’ve been on a mission to break down language barriers. Our human-sounding translations and intelligent writing…

deepl.com

DeepL

DeepL is a global communications platform powered by Language AI. Since 2017, we’ve been on a mission to break down language barriers. Our human-sounding translations and intelligent writing…

deepl.com

HQDE

Team Size1568

Open Jobs8

Total Funding$413M

Latest FundraiseUnknown

TL;DR

Founded: 2017 in Cologne, Germany

Core product: Language AI (DeepL Translator, DeepL Write, voice translation)

Latest major raise: $300M led by Index Ventures (May 2024)

Reported valuation: $2.0B post-money (May 2024)

Customers: Over 100,000 businesses

Company Overview

Problem Domain

Machine translation, automated writing assistance, and real-time multilingual communication for enterprises and individuals.

Founded

2017

Industry

Software Development

Funding Track Record

- May 22, 2024

$300,000,000

Reported post-money valuation ~$2.0B

Investor Signal

“Raised a $300M growth round led by Index Ventures with reported participation from institutional investors; earlier-stage support from notable VCs has been referenced.”

Founders

What we do

Join the Team

Technical Solutions Manager (German Speaking)

HybridLondon, England, GB

Hybrid • London, England, GB

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Meet DeepL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation. Building on a history of innovation, quality and security, DeepL continues to expand its offerings beyond the field of Language, including DeepL Agent - an autonomous AI assistant designed to transform the way businesses and knowledge workers get work done. Founded in 2017 by CEO Jarek Kutylowski, DeepL now has over 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures.

Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination.

What Sets Us Apart What sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected.

When we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture.

What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL onLinkedIn,Instagram, and our Blog.

Meet the team behind this journey Before we begin to tell you about the role, you must be able to speak German. Any candidates who don't highlight their German speaking skills on their CV will be rejected. The successful candidate will join our Technical Solutions Management team as a technical integration specialist supporting enterprise customers implementing the DeepL platform. This is a highly technical, customer-facing role suited to candidates with a background in software engineering, solutions engineering, or technical implementation.

You will work directly with customers’ technical teams to design and support integrations with the DeepL platform, including configuring SSO authentication frameworks, working with REST APIs, and troubleshooting complex technical deployments. The role sits within our Customer organisation but operates at the intersection of engineering, product, and customer teams.

You will partner closely with Customer Success and Onboarding teams to resolve complex technical challenges during customer implementations and expansions. Each engagement may involve configuring authentication systems, debugging API integrations, or advising customers on how to embed DeepL within their existing technical architecture.

Your Responsibilities

Be the trusted technical advisor to prospects and clients, consulting with them on their strategic vision with the DeepL solution
Translating business requirements into technical solutions, and translating complex technical concepts into simple language
Troubleshoot challenges that customers experience as they set up their systems
Support the technical relationship with our customers to drive confidence and satisfaction by delivering technical information and recommendations
Develop, manage and deliver tools, collateral and an enablement approach (in collaboration with Product Marketing and Enablement) to ensure that the Customer team maintain their technical knowledge, allowing us to provide an effective and scalable support model to the Customer organisation
Good understanding of what functionalities and capabilities customers will need in the future, and bring this feedback to the product teams for evaluation

You Will Need To Have

What We Offer

If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!

We are an equal opportunity employer You are welcome at DeepL for who you are—we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.

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5+ years of work experience, with at least two years in client-facing software implementation or account management role at a SaaS company

You must have knowledge / experience with programming languages

MUST BE ABLE TO SPEAK GERMAN

Essential technical knowledge includes:

SSO frameworks - Entra ID (Azure) experience preferred - SCIM knowledge desirable

Deployment support - eg. browser extension deployment - Intune - GPO

Ability to rapidly learn, understand, and work with emerging technologies, methodologies, and solutions

Proven success leading technical, multi-stakeholder implementations on time and within scope

Demonstrated ability to resolve issues efficiently while maintaining strong customer relationships

Excited about joining a scale-up where not everything is figured out. We move fast and are actively building the playbook, and we must shift priorities and adapt dynamically to new situations

Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.

Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.

Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team’s general locations and time zones to foster effective and seamless collaboration.

Virtual Shares - An ownership mindset in every role. We believe everyone should share in our success, and that’s why every employee receives Virtual Shares, linking your contribution directly to DeepL’s growth and rewarding you with a stake in our future.

Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.

Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.

30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.

Competitive benefits: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way.