Go beyond ticketing with Smeetz, the cloud-based unified commerce helping visitor attractions simplify their ticketing operations and leverage their data to optimise their revenue. 🚀
Go beyond ticketing with Smeetz, the cloud-based unified commerce helping visitor attractions simplify their ticketing operations and leverage their data to optimise their revenue. 🚀
Core product: AI-powered unified commerce platform for visitor attractions (ticketing, POS, CRM, revenue management, analytics)
Headquarters: Lausanne / Renens area, Vaud, Switzerland
Founders: Alexandre Martin (CEO/co‑founder) and Morgan Siffert (CTO/co‑founder)
Employees: Approximately 72
Total funding (reported): USD 4,814,723
Visitor-attraction operations, ticketing, and revenue optimisation
IT Services and IT Consulting
Series A announced May 1, 2022 (reported)
Latest reported funding event was a grant on Feb 9, 2024 (reported)
“SICTIC; Privilège Ventures; Akiden Ventures; NewOak; DAA Ventures; Zürcher Kantonal Bank; Business Angels Switzerland (BAS); Foundation for Innovation and Technology (FIT)”
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At Smeetz, we are dedicated to revolutionizing the way visitor attractions manage their sales and optimize their revenue. As a unified commerce Software-as-a-Service (SaaS) platform powered by AI, we provide attractions such as theme parks, museums, and theaters with an all-in-one solution to effectively manage, market, and price their products.
We are a fast-growing SaaS startup, and we're looking for a Technical Solution Engineer to join our dynamic team. This role is a great opportunity to contribute to a growing company, work with a tight-knit team, and help shape our customer service operations.
You will provide advanced technical support to end-users, collaborating with developers and the customer service team for efficient issue resolution.
Key Responsibilities
Excellent command of English. French would be a plus.
Bachelor degree in Computer Science.
Experience with web development, data management, and debugging.
Solid understanding of technical troubleshooting, particularly in L2 and L3 support.
Excellent communication and interpersonal skills.
Ability to work collaboratively with cross-functional teams, including developers.
Eagerness to learn and contribute to process automation and software improvement.
If you're looking to join a startup where you can make a significant impact, we'd love to hear from you. Please submit your resume and a brief cover letter detailing why you believe you're the right fit for this role.