Job Summary
:
We’re looking for a Sales Engineer to join our team and drive the adoption of Arcanna’s solutions across a growing customer base. In this role, you’ll work directly with prospective clients to understand their needs, demonstrate the value of our platform, and support smooth integration into their production environments.
You’ll serve as a key technical advisor throughout the sales and onboarding processes, guiding customers through solution design, proof-of-concept development, production-ready implementation, and technical validation. Your work will be pivotal in delivering long-term value to customers and establishing Arcanna as an essential part of their operations.
Responsibilities:
- Solution Design & Architecture: Assess customer environments and design integration architectures to embed Arcanna into SOC workflows.
- Implementation & Integration: Deploy and configure Arcanna instances; integrate with SIEM, SOAR, EDR, threat intel platforms, ticketing systems
- Automation & Customization: Configure playbooks and agentic workflows to solve customer-specific use cases.
- Proof of Concept Delivery: Lead PoCs and pilots, making sure that Arcanna is validated against customer KPIs and operational requirements.
- Security Use Case Engineering: Translate business requirements into detection, automation, and AI-driven response use cases.
- Testing & Validation: Create and maintain lab environments to validate integrations, simulate incidents, and benchmark performance.
- Pre-Sales Support: Assist the sales team with presentations, technical demos, workshops, RFP responses, and architecture reviews.
- Customer Enablement: Deliver workshops, documentation, and training to SOC analysts, engineers, and managers.
- Feedback Loop: Capture field insights and feed them into the product roadmap, acting as the customer’s technical voice inside Arcanna.
- Ongoing support: Build a trust relationship with the customers, continuing as a long term advisor also for post-implementation period.
About you
:
- Minimum of 3 years of relevant work experience as a cybersecurity analyst or engineer
- Experience working as a consultant or in a customer-facing role is a plus
- Strong knowledge of SOC processes and best practices
Education and Certifications:
- IT engineering / computer science diploma or proven experience in cybersecurity is a
must
- Cybersecurity related certifications and courses are considered a great plus
Benefits
:
- Competitive compensation package and benefits
- Career growth opportunities in a product startup company
- Flexible working arrangements and work-from-home options
- Continuous development opportunities to enhance your skills
- Opportunity to work with mature and highly skilled customers on very innovative technological areas
- Work with a team of passionate and dedicated engineers and researchers
More details on: https://www.arcanna.ai/jobs/sales-engineer
Send us your CV at: contact@arcanna.ai
