How you’ll make a difference

• Lead day-to-day product operations for POS, payment, and partner API integrations
• Act as an escalation point for technical issues raised by the Customer Operations team, providing detailed triage and root cause analysis
• Coordinate with Product, Engineering, and external partners to plan, track, and execute fixes, enhancements, and new rollouts
• Maintain clear documentation for integrations, version history, and deployment status
• Oversee integration testing, release timelines, and regression cycles in collaboration with QA and Product
• Support API debugging and contribute to the design of standardized, reusable integration flows
• Partner with Customer Operations to improve monitoring, reporting, and operational efficiency
• Participate in pilot projects introducing new POS or payment partners from a technical operations perspective
• Identify bottlenecks or recurring operational issues and propose automation or process improvements

What makes you a great fit

• 3-5 years of professional experience in Technical Project Management, Product Operations, or a similar cross-functional technical role
• Background in Engineering, Computer Science, or related technical discipline (or equivalent experience)
• Strong technical understanding of APIs, SaaS systems, and connected data integrations
• Excellent verbal and written communication skills in English
• Skilled in issue triage, debugging workflows, and translating technical insights for diverse stakeholders
• Highly organized, analytical, and proactive in process improvement
• Comfortable working in fast-paced, iterative environments and adapting to changing priorities
• Collaborative communicator with strong teamwork skills across Product, Ops, and Engineering
• Willingness to occasionally join partner or client meetings and deployments ✈️

Bonus points

• Experience with POS or payment integrations (e.g., MCR, Adyen, FreedomPay, Stripe, Kanpla)
• Familiarity with SQL or scripting for operational diagnostics
• Proficiency in French or German

Why join us

• Opportunity to join at an early stage, making a visible impact in a fast-scaling startup
• Real influence on how our products and processes evolve, with freedom to innovate
• A collaborative, creative, and transparent culture where contributions are recognized
• A spacious, shiny, dog-friendly office in the heart of Budapest with great transport, tasty snacks, and vibrant team events
• High-tech equipment
• Flexible working hours and hybrid approach
• Competitive salary

Details

• Start: As soon as you are ready
• Location: Budapest - we operate with an office-first approach, typically requiring 3-4 days per week in-office
• Contract: Permanent
• Compensation: Competitive package based on experience

We’re looking forward to receiving your application!