deepset, makers of Haystack

deepset helps enterprises build, run, and govern custom AI agents and retrieval-augmented LLM applications to extract knowledge from documents and data. It combines the open-source Haystack…

AICustom AI AgentsEnterprise AIIntelligent Document ProcessingLarge Language ModelsOpen SourceRetrieval Augmented GenerationSaaSdeepset.ai

deepset, makers of Haystack

deepset helps enterprises build, run, and govern custom AI agents and retrieval-augmented LLM applications to extract knowledge from documents and data. It combines the open-source Haystack…

AICustom AI AgentsEnterprise AIIntelligent Document ProcessingLarge Language ModelsOpen SourceRetrieval Augmented GenerationSaaSdeepset.ai

HQBerlin, DE

Team Size86

Open Jobs3

Total Funding$45M

Latest Fundraise3 years ago

TL;DR

What they do: Builds Haystack (open-source Python framework) and enterprise platform for RAG, AI agents, search, and document intelligence

Founded: 2018

Notable customers: Airbus, The Economist, Siemens

Funding: $30M Series B (Aug 2023); ~ $45M total reported

Company Overview

Problem Domain

Enterprise knowledge extraction, retrieval-augmented generation (RAG), AI agents, and intelligent document processing

Founded

2018

Industry

Data and Analytics

Tech Stack

Python

Integrations with LLMs and vector stores

Cloud and on-prem deployments

Amazon S3

Amazon CloudFront

Cloudflare

Funding Track Record

Series B- 2023-08-09

$30,000,000

Series B announced Aug 9, 2023; participation reported from GV and Harpoon Ventures

Investor Signal

“Backed by venture investors including Balderton Capital and GV (Google Ventures)”

Founders

What we do

Join the Team

Technical Project Manager

RemoteDE

Remote • DE

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TL;DR

We are looking for a Technical Project Manager - Customer Delivery who will lead the successful implementation and delivery of technical solutions for our customers. You will be the central contact for clients during projects and responsible for ensuring we deliver on time, within scope, and with clear customer value. You will serve as the bridge between customers and deepset Solution Delivery, Engineering and GTM teams. This role requires a balance of project management expertise, technical acumen, and customer facing communication skills.

Why deepset

At deepset, we’re on a mission to make custom AI solutions accessible to every organization. With Haystack, thousands of developers build advanced LLM applications every day, while our Haystack Enterprise Platform helps companies turn large language models into business value. We’re remote-first, flexible, and built on a culture of trust and ownership. You’ll collaborate with top-tier tech talent, tackle meaningful challenges, and help transform complex AI into solutions that are simple, powerful, and ready for the real world.

What you will do

Serve as the main point of contact for customers during delivery, managing expectations and communications through complex AI deployments.
Own the planning, execution, and reporting for customer implementations with deepset using Haystack, deepset AI Platform and custom solutions. Ensuring customers achieve value quickly and build trust in our solutions.
Run regular project check-ins, track milestones, manage scope, and ensure a smooth customer experience.
Manage risk, dependencies and blockers, escalate when needed, and proactively manage solutions.
Produce project plans, dashboards, and status updates that make progress, status and risks transparent to internal and external stakeholders.

Requirements

4+ years of Technical Project/Program Management or Customer Delivery in Enterprise software (AI, SaaS, or infrastructure preferred).
Proficiency in project management methodologies (Agile, Waterfall) and tools (Jira, Asana, etc.).
Familiar with and able to communicate technical concepts related to APIs, Cloud environments (AWS/GCP/Azure), deployment models (On-Prem, Cloud and Hybrid), and software integration.

Nice to have

PMP, PRINCE2, Scrum, or Agile certification.
Hands-on experience with APIs, integrations, or data migration projects.
Experience working with public sector, finance, or regulated industries.
Business fluency in German.

Benefits

Remote-first setup with flexible hours & tech of your choice
30 days vacation + extra days for family sick leave
Competitive salary & stock options for every team member
Monthly sports & mental health support allowance with Oliva
Annual learning & development budget
Monthly team socials & in-person meetups
Dog-friendly Berlin HQ

About us

Founded in 2018, deepset builds open and enterprise-grade tools that help teams build AI with purpose. From Haystack, our open-source framework, to the Haystack Enterprise Platform, we give developers and organizations the building blocks to solve complex, high impact challenges with AI with full control, transparency, and sovereignty. Backed by GV and Balderton, we’re growing the world’s production AI community and customer base solving challenges too critical to get wrong.

Visit us to learn more:

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