Will be and instructed classes-taking role and entering data in Salesforce.

Teach elderly individuals- Technology programs, digital literacy. If they know how to work in a Office environment. teaching, internet, excel. How to use a computer. They will distribute computers after 8 hours of training. Teaching them how to use computers. This will be most of the training.

Family sites- teaching adult age, entering or exiting the workforce.

Partnership management- youth base. Ensure the partners are doing the classes. (ages 9-14). Managing partnership relationships as an over view.

 

When they are not teaching, they will submit tickets for their IT department to fix it.

Troubleshooting laptops that they give out to residents. No basic end user support.

When they are not teaching- create their plan for teaching lessons.

 

Have a curriculum to use.

 

Teaching 10-12 people. ( however it can be 2 or it can be a 1 on 1)

Experience Required: Advanced knowledge of both Windows 11 and macOS operating systems. Must be able to navigate, configure settings, and perform system updates on both platforms. Software: Salesforce, Notion, Tally, MS Office 365, Hardware Troubleshooting: Ability to diagnose and resolve common hardware issues for laptops, tablets, and smart phones (printers, webcams, and Wi-Fi hotspots). Management: Grant reporting, vendor management, volunteer coordination. Education: A Bachelor’s degree in Information Technology, Computer Science, Education, or a related field (or equivalent professional experience).

Is a language other than English required: Bilingual is a plus, not required