The ideal candidate is a dynamic problem solver - not a pure process follower.

Responsibilities:

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure timely and successful delivery of technology projects.
• Lead and oversee the full project lifecycle - from defining scope, allocating resources, and setting timelines to execution and delivery - while acting as the primary point of contact for stakeholders. Proactively identify and mitigate risks, address roadblocks, and maintain transparent communication to ensure alignment, timely progress, and successful outcomes.
• Foster transparent and open communication channels within the team and external stakeholders.
• Monitor project progress, adjust plans and schedules as needed, and provide stakeholders with regular status updates.
• Determine and oversee frequent testing, evaluation, and troubleshooting of products in all stages of completion.
• Manage ticket workflow by gathering information, seeking clarity on requests, ensuring prioritization, and tracking ticket progress to meet deadlines.
• Utilize technical fluency to evaluate and recommend appropriate project implementation technologies, platforms, and vendor products.
• Evaluate project outcomes and conduct post-project reviews to identify areas for improvement
• Work with Data, Product, and Engineering Leads to define and track success metrics that tie every launch to real-world results.
• Partner with the SRE team to promote visibility into infrastructure health, and work with stakeholders to balance investment in reliability and new features.

Requirements:

• 3+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a fast-paced environment.
• Proven track record of working with at least 3 cross-functional teams to deliver multiple high-impact features from planning through launch.
• Strong technical skills and background in engineering and building scalable SaaS/IaaS products or services.
• Strong quantitative, critical thinking, and problem-solving skills with a focus on leveraging data to improve efficiency and delivery processes.
• Deep understanding of the software development lifecycle (SDLC) and how engineering teams design, build, test, and ship products.
• Highly organized, detail-oriented, and proactive in identifying and resolving issues before they become blockers.
• Demonstrated ability to independently build, track, and execute programs from start to finish in dynamic, fast-paced environments with multiple dependencies, competing priorities, and tight deadlines.
• A collaborative team player who values ownership, clarity, accountability, and follow-through over rigid process.
• Exceptional verbal and written communication skills, with a strong sense of personal ownership and the ability to align stakeholders across teams.
• Innovative and solution-oriented, comfortable adapting to changing priorities and resolving challenges collaboratively with creative solutioning.
• Steady under pressure and comfortable navigating ambiguity with calm and confidence.
• Successful completion of a background check

Preferred:

• Previous experience in AI/ML developer platforms or infrastructure-focused organizations.
• Good understanding of database design principles and distributed systems.
• Experience in a fast-paced startup environment
• Technical degree in Computer Science, Engineering, or related field

What You'll Receive:

• The competitive base pay for this position ranges from $120,000 - $160,000. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location
• Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside.
• Generous medical, dental & vision plans — we cover 100% for all employees and partial for dependents.
• Flexible PTO- take the time you need to recharge
• Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication
• Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale.
• $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace

Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas