PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. As a on our GenAI Enablement team, you will craft clear, engaging documentation and learning experiences that accelerate GenAI adoption across software engineering teams, developer support, and engineering operations. You’ll translate complex agentic-AI and generative-AI concepts into tutorials, reference guides, and interactive workshops, empowering teams to integrate AI-driven solutions into their day-to-day workflows. * Program Leadership: + Own end-to-end coordination of GenAI/agentic AI projects : setting milestones, breaking goals into deliverables, designing progress-tracking systems, identifying and mitigating risks, and coordinating cross-functional teams. * Content Strategy & Development + Design and maintain a comprehensive set of technical assets: API references, SDK guides, “how-to” tutorials, architecture overviews, and best-practice playbooks. + Establish and enforce documentation standards (style, structure, version control) to ensure consistency and discoverability. * Educational Programs & Workshops + Develop curricula and deliver hands-on workshops, webinars, and office hours to teach GenAI fundamentals (LLMs, prompt engineering, agent frameworks) and advanced workflows. + Create self-guided labs and sample projects that enable developers and ops teams to practice and validate new skills. * Collaboration & Feedback + Partner closely with AI Solutions Architects, Agentic Systems Engineers, ML Engineers, and Product Managers to gather use cases, review technical accuracy, and prioritize content topics. + Solicit and incorporate feedback from learners and stakeholders to continuously improve documentation quality and training effectiveness. * Platform & Community Enablement + Manage and curate content on documentation platforms (Confluence, Docusaurus, internal wikis), ensuring easy navigation and searchability. + Cultivate internal community forums or “knowledge hubs” where teams can share tips, code snippets, and success stories. * Bachelor’s degree in Computer Science, Technical Communication, English, Education, or related field. * 3+ years of professional technical writing experience, ideally in software engineering or AI/ML domains. * Exceptional written and verbal communication skills, with a portfolio of published technical content (docs, tutorials, blog posts). * Comfortable leading live training sessions, online or in person, and adapting to diverse learner skill levels. * Direct experience with Generative AI and agentic systems (LLMs, retrieval-augmented generation, prompt engineering). * Familiarity with documentation tooling (Markdown, Docusaurus, Sphinx, MkDocs, or Confluence). * Experience creating interactive labs using Jupyter notebooks, GitHub Codespaces, or similar environments. * Background in developer advocacy or teaching technical workshops, hackathons, or bootcamps. * Prompt & Content Design: Expertise in prompt patterns, UX writing, and version control for prompt assets * Cloud & DevOps: Basic knowledge of Kubernetes, Terraform/CloudFormation, and CI/CD pipelines (GitHub Actions, Jenkins) * Evaluation & Feedback: Test automation for tutorial validation; familiarity with user feedback tools (Surveys, analytics dashboards) * Community Building: Experience moderating forums or managing developer communities At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click to learn more. The estimated base pay range for this role is listed below. $173,000—$259,400 USD