Datasite is where deals are made. Driving transactions in 180 countries. Delivering at the highest level, across sell-side, buy-side, and beyond.
We provide a complete platform for M&A and other high-value transactions, including fundraising and restructuring. Projects become seamless in Datasite Cloud, built around the world’s most trusted data room. Our unique combination of technology and always-on assistance empowers investment banks, corporates, private equity, and law firms to shorten deal times and boost success rates.
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Datasite is where deals are made. Driving transactions in 180 countries. Delivering at the highest level, across sell-side, buy-side, and beyond.
We provide a complete platform for M&A and other high-value transactions, including fundraising and restructuring. Projects become seamless in Datasite Cloud, built around the world’s most trusted data room. Our unique combination of technology and always-on assistance empowers investment banks, corporates, private equity, and law firms to shorten deal times and boost success rates.
X (@datasiteglobal)
Instagram (@datasiteglobal)
Facebook (@datasiteglobal)
YouTube (youtube.com/datasite)
Data and AnalyticsDeepTechInformation TechnologyMobile, Platforms, and AppsSoftware
$150M
Company Overview
Problem Domain
Mergers & acquisitions, due diligence, transaction management, and private market intelligence.
Industry
Software Development
Funding Track Record
Investor Signal
“CapVest Partners is the controlling shareholder and committed $500 million to expand Datasite's intelligence offerings”
Founders
What we do
Join the Team
Technical Product Writer
On-SiteNew York, US
On-Site • New York, US
Who you are
Bachelor’s degree in English, Communications, Computer Science, Finance, or a related field; advanced degree or relevant certifications are a plus
3+ years of experience as a technical writer, product writer, or similar role in a technology-driven environment (preferably SaaS, fintech, or AI)
Excellent written and verbal communication skills, with meticulous attention to detail and a commitment to quality
Proven ability to translate complex technical concepts into clear and concise documentation for both technical and non-technical audiences
Demonstrated ability to apply information architecture and UX best practices to organize technical content in a way that enhances usability, discoverability, and customer self-service
Familiarity with AI/ML concepts, LLMs, APIs, B2B SaaS, cloud platforms, and investment management concepts is highly desirable
Experience with tools such as HelpKit, Chameleon , Notion, Markdown, Git, ReadMe, or similar platforms
Strong project management skills with the ability to manage multiple priorities and deadlines in a fast-paced environment
Proactive, self-motivated, and comfortable working both independently and as part of a cross-functional team
Eagerness to learn new technologies and stay current with industry trends
Collaborative spirit with a customer-centric mindset and a drive to deliver exceptional user experiences
What the job involves
Benefits
Culture and benefits built around work-life balance
Extensive resources to support physical and mental health
Employee assistance program
Generous retirement plans
Incentives for referring new colleagues
Learning, training and mentoring programs
Cross-functional projects
Stretch assignments to help you progress
Receive feedback and earn bonuses from peers & managers
Teeming tracks opportunities at over 24,000 AI startups, then works with you to find (and land) the one you'll love.
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The Technical Product Writer at Blueflame AI will be pivotal in bridging the gap between our product, engineering, and client-facing teams by creating clear and accurate user documentation and other technical product content
. You will play a pivotal role in translating complex AI-driven product features into accessible content for a diverse audience—including institutional investors, product managers, engineers, and external partners. Your work will directly impact user adoption, client satisfaction, and the overall success of our platform
Product Documentation & User Content Creation:
Develop, maintain, and update comprehensive product user documentation, including knowledgebase articles, user guides, API references, integration manuals, release notes, and FAQs
Collaborate with product managers, engineers, and data scientists to understand new features and translate technical concepts into clear, concise, and user-friendly documentation
Create and maintain onboarding materials, quick-start guides, and tutorials to facilitate seamless adoption of Blueflame AI’s products by clients and internal teams
Content Governance, Quality, and Operations:
Establish and maintain documentation style guides, templates, and review processes to scale content operations and ensure consistency, accuracy, and clarity across all product content
Gather and incorporate feedback from users and stakeholders to continuously enhance the quality and usability of documentation
Conduct regular audits of existing documentation to identify gaps, outdated information, and opportunities for improvement
Ensure all content aligns with Blueflame AI’s brand voice and regulatory requirements relevant to the investment management industry
Self-Serve Education and Enablement Content Development
Help shape onboarding experiences, in-app help, and interactive tutorials that reduce friction and support adoption
Collaborate with Customer Success and other stakeholders to identify content gaps based on user questions and pain points
Cross-Functional Collaboration:
Work closely with UX/UI designers to integrate documentation into the product interface and enhance the overall user experience
Partner with marketing and sales teams to develop technical collateral that supports go-to-market strategies and client education
Participate in product planning meetings, sprint reviews, and user research sessions to stay informed about product roadmaps and user needs
