Location:
Mainly remote - US (East coast)
Department:
Customer Success - Sales / Solutions Engineering
About Cyferd
Cyferd is a fast-growing technology company offering a Composable Solutions Platform that enables businesses to create interconnected applications easily. We develop innovative solutions designed to help organizations work smarter, faster, and more efficiently. As we scale, we are looking for an experienced and driven individual to own and manage some of our key, global accounts
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Role Overview
We are seeking a highly capable and proactive Technical Presales Consultant to bridge the gap between business needs and technical solutions oriented towards our Business Orchestration and Automation platform. This role sits at the intersection of sales, consulting, and engineering—requiring both strong business acumen and deep technical understanding, with a strong appreciation of both the aspirational and real-world impacts of AI
What You'll Do (Key Responsibilities)
Business Discovery & Stakeholder Engagement
- Lead structured discovery sessions to understand customer business goals, challenges, and success criteria
- Engage confidently with senior business stakeholders (C-level, Directors)
- Facilitate workshops to map business processes
Technical & Process Analysis
- Analyse the customer’s existing technical landscape
- Understand enterprise-level business processes
- Identify gaps and automation opportunities
Solution Design & Specification
- Translate business requirements into technical solution designs
- Produce documentation including wireframes, architecture and specifications
- Gain sufficient practical experience with solution development on the Cyferd platform to confidently deliver comprehensive and detailed demonstrations.
- Collaborate with internal teams
Sales Support & Presales Activities
- Support sales through demos, presentations, and RFP responses
- Articulate value in business and technical terms
- Participate in sales proposals for application solutions, professional services and the platform
Customer Relationship Management
- Build strong relationships across pre and post sales cycles
- Act as a trusted advisor
- Ensure smooth handover to Professional Services
What You Bring (Key Skills, Experience & Qualifications)
Strong communication and presentation skills
Ability to translate business needs into technical solutions
Experience in enterprise environments
Knowledge of integrations, APIs, automation platforms, and cloud technologies
Desirable Experience:
Background in Presales or Solutions Consulting
Experience with BPM or orchestration tools
Experience with Business Insights and Data Platform technologies
Success Measures:
Contribution to deal success
Quality of solution design
Customer feedback and satisfaction
If you’re a proactive, detail-oriented professional who thrives in a dynamic environment and enjoys wearing multiple hats, we’d love to hear from you!
