About Cerrion
At Cerrion, we’re building the
future of AI-enabled manufacturing
. Headquartered in Zurich and backed by Y Combinator and top Silicon Valley investors, we’re building a platform to deploy video AI Agents that can see what’s happening on the production floor, automatically spot problems, and instantly intervene to keep lines running smoothly, at scale. Our technology is live in factories across 15 countries, helping leading manufacturers in glass, beverage, food, CPG, building materials and wood cut downtime by up to 50%. We’ve reached an exciting inflection point — and we’re accelerating fast.
The Role
We’re looking for a
Technical Operations Lead
to take ownership of the delivery process behind our
AI pipeline
. This role sits at the intersection of delivery, engineering, customer success, and customers. We already have a working delivery process — your job is to make it significantly better: tighter, faster, more visible, and ruthlessly well‑measured. You’ll optimise and standardise how we deliver, so the whole company can move faster with fewer surprises.
If you’re the kind of person who sees a process and immediately spots the bottleneck, who finds satisfaction in turning a messy workflow into a clean system, and who won’t rest until every project has clear owners, clear metrics, and clear accountability — this role was built for you.
What you’ll do
What success looks like
In your first weeks, you should be able to:
- Understand the current delivery process deeply, including its nuances and edge cases
- Establish a clear view of where every active project stands
- Identify the main recurring bottlenecks and sources of delay
- Introduce a dashboard or reporting layer that gives leadership real visibility into delivery performance
- Create more structure, accountability, and predictability in day‑to‑day execution
Over time, success in this role means:
- Faster, more predictable, and clearly measured delivery
- Fewer operational surprises
- Clearer accountability across teams
- Better use of engineering time
- A delivery function that scales without relying on constant manual intervention
What we’re looking for
Nice to have
- Experience in AI, machine learning, data operations, or technical delivery environments
- Experience with process mapping, workflow design, or operational excellence
- Experience improving human‑in‑the‑loop or quality‑critical workflows
- Startup experience
Why Cerrion
If you get energy from making complex operations run like clockwork, and you want to do it at a company where your work has a direct, visible impact on a massive industry — we’d love to meet you.
