We believe in harnessing the power of Vision AI to better understand the issues and opportunities presented in the physical world. Our system automatically recognises physical world scenarios and identifies the relevant actions to take. By utilising existing infrastructure, we believe sensors and machines have a better chance of being in the right place at the right time, for a never-before-possible view of the physical world.
We exist to create something of real value, guided by solid principles and driven by the belief that technology serves people – not the other way around.
We believe in harnessing the power of Vision AI to better understand the issues and opportunities presented in the physical world. Our system automatically recognises physical world scenarios and identifies the relevant actions to take. By utilising existing infrastructure, we believe sensors and machines have a better chance of being in the right place at the right time, for a never-before-possible view of the physical world.
We exist to create something of real value, guided by solid principles and driven by the belief that technology serves people – not the other way around.
Headquarters & founding: Manchester, UK; founded 2018, spun out of Arm in 2021
Core product: SeeWare — real-time Vision AI platform integrating with CCTV and POS for retail
Recent funding: £8M seed-extension announced Nov 21, 2023 (led by Crane Venture Partners and Triple Point Ventures)
Focus: Retail applications: self-checkout, loss prevention, stock and safety
Company Overview
Problem Domain
Retail operations and loss prevention using computer vision
Founded
2018
Industry
Software Development
Funding Track Record
Seed-extension- 2023-11-21
£8,000,000
Announced participation from Runa Capital, True., Portfolio Ventures and Material Ventures
Investor Signal
“Backed by venture investors including Crane Venture Partners and Triple Point Ventures”
Founders
What we do
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Join the Team
Technical Delivery Lead
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On-Site • Manchester, GB
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Strong hands-on experience in software engineering, systems engineering, or technical delivery roles
Proven ability to lead technical delivery while remaining actively involved in implementation and problem-solving
Strong understanding of modern software systems, including:
Cloud-hosted and SaaS platforms
APIs, integrations, and data flows
Production environments, monitoring, and operational support
Confident in reading, understanding, and troubleshooting code, logs, and system behaviour
Extensive hands-on experience with Linux, with a strong focus on edge computing environments
Excellent organisational and prioritisation skills across multiple delivery streams
Strong people leadership skills, with the ability to mentor, motivate, and develop technical teams
Clear, confident communicator able to engage effectively with customers, partners, and internal stakeholders
5+ years’ experience in a technical delivery, engineering, or consultancy role
Proficiency in additional languages is an advantage, especially French, German, and Spanish
Experience leading technical teams and managing direct reports
Background in customer-facing delivery roles within a SaaS or technology company
Experience working with delivery partners and third-party integrations
Exposure to scaling delivery operations or improving delivery processes is an advantage
What the job involves
The Technical Delivery Lead at Seechange plays a senior, hands-on role in driving the successful delivery of technical solutions for customers and partners
This position is accountable for technical excellence across delivery engagements, ensuring solutions are designed, implemented, and operated to achieve strong customer outcomes and align with Seechange’s strategic objectives
Reporting to the VP Delivery, the Technical Delivery Lead provides day-to-day leadership to technical delivery teams, combining deep technical expertise with strong people leadership and stakeholder management
The role remains hands-on, actively contributing to solution design, complex troubleshooting, and technical decision-making, while also setting direction, standards, and best practices across delivery
The Technical Delivery Lead works closely with customers and delivery partners, acting as a senior technical authority and trusted advisor
They are responsible for ensuring delivery quality, managing technical risk, and continuously improving delivery processes, tools, and ways of working to enhance efficiency, reliability, and customer satisfaction
Key activities include leading technical delivery across multiple customer engagements, overseeing deployments and integrations, mentoring and developing technical team members, and collaborating with internal stakeholders to improve delivery outcomes
The role bridges strategy and execution, ensuring that delivery teams are well-supported and that customers receive robust, scalable, and well-operated solutions
Provide hands-on technical leadership across customer and partner engagements, ensuring solutions are designed and delivered to a high standard
Lead and oversee complex deployments, integrations, and upgrades across multiple environments
Act as a senior escalation point for complex technical issues, driving root cause analysis and resolution
Ensure technical solutions align with Seechange architecture, security, and operational best practices
Support pre-delivery technical discovery, shaping solutions that meet customer requirements and delivery constraints
Manage and mentor Technical Consultants / Engineers and other technical delivery roles
Provide coaching, technical guidance, and performance feedback to support team development and progression
Foster a culture of accountability, collaboration, and continuous improvement within the delivery team
Ensure the team follows defined delivery processes while encouraging constructive improvements
Support resource planning and workload prioritisation in collaboration with the VP Delivery
Act as a senior technical point of contact for customers and delivery partners
Lead or contribute to customer-facing technical workshops, design sessions, and delivery reviews
Build trusted relationships with customer technical stakeholders to drive confidence and long-term value
Work closely with partners to ensure effective integration, alignment, and delivery execution
Clearly communicate technical concepts, risks, and recommendations to both technical and non-technical audiences
Ensure operational stability across customer environments, working proactively to reduce risk and improve reliability
Drive improvements in deployment practices, tooling, documentation, and runbooks
Oversee and contribute to high-quality technical documentation, including architecture designs, delivery standards, and operational guides
Collaborate with Product, Engineering, and Support teams to provide feedback on delivery insights and customer needs
Support testing, validation, and readiness of new releases and features from a delivery perspective
You will take a senior, influential role in shaping how technical delivery is executed at Seechange
The role involves leading and developing talented technical teams while remaining hands-on with technology and actively contributing to delivery outcomes
You will work closely with customers and partners to deliver solutions that create real and measurable value
In collaboration with senior leadership, you will help improve delivery capability, maturity, and overall outcomes
You will also be part of a supportive, ambitious, and growing organisation where your impact is visible, recognised, and genuinely valued
Benefits
Flexible working environment with a mix of working from home, client locations and the office
