Technical Customer Support Engineer | ClickHouse · Teeming.ai
ClickHouse
ClickHouse is a fast open-source column-oriented database management system that allows generating analytical data reports in real-time using SQL queries
ClickHouse is a fast open-source column-oriented database management system that allows generating analytical data reports in real-time using SQL queries
What they do: Open-source, column-oriented SQL analytics database with managed cloud and commercial products
Stage & funding: Late-stage; multiple large rounds including a $350M Series C (May 2025) and $400M Series D (Jan 2026)
Use cases: Real-time analytics, data warehousing, observability, ML/GenAI workloads
Origin: Project began at Yandex; open-sourced in 2016; company incorporated in 2021
Company Overview
Problem Domain
Real-time analytics, data warehousing, observability, and analytics infrastructure for AI/ML workloads
Founded
2021
Industry
Database / Analytics / Cloud services
Tech Stack
Column-oriented OLAP database
SQL
Funding Track Record
Series A- 2021
$50M
Round around the 2021 spinout from Yandex
Series B- 2021-10-28
$250M
Series C- 2025-05-29
$350M
Series D- 2026-01-16
$400M
Round valued company at $15B
Investor Signal
“Participation from large growth investors including Dragoneer, Khosla Ventures, Bessemer, Index Ventures, Lightspeed, Benchmark, Coatue, Altimeter, BOND, IVP, Battery, and GIC across rounds”
Founders
What we do
Join the Team
Technical Customer Support Engineer
On-SiteUnited Kingdom, GB
On-Site • United Kingdom, GB
Who you are
Technical breadth and depth in ClickHouse open-source or ClickHouse Cloud, or in domains relevant to ClickHouse, such as: SQL databases, OLAP, cloud-native SaaS, distributed systems
Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer
Be present and available according to the scheduling required to deliver high-quality 24x7 Support in a global, distributed environment
Strong written and verbal English communication skills and the ability to work fully remote with reliable connectivity
A mindset of teamwork, global engagement, empathy, and solving challenging problems
A sense of adventure and urgency in building the most scalable, high-performing, largest, and fastest databases on the planet
The ability to build trusted relationships with colleagues, customers, and partners
You are self-driven, curious, and eager to continuously learn and grow
Experience with ClickHouse
Experience with OSS and open-source technologies, as a user, community member, or contributor
Experience with Azure, GCP or AWS
Experience with data pipelines such as Kafka, Kinesis, Spark, RabbitMQ, or others
What the job involves
Benefits
Flexible work environment - ClickHouse is a distributed company offering both office based and remote work options (your choice!). We do not check when you log in or out. You are the owner of your calendar because work-life balance is important to us
Employer contributions towards your healthcare
Equity - Any new team member who joins our company is eligible to receive stock options
Our competitive time-off policy complies with all local country laws at a minimum of given time off + all paid bank holidays
Home office setup allowance for our remote employees
Teeming tracks opportunities at over 24,000 AI startups, then works with you to find (and land) the one you'll love.
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We are currently growing our support team at ClickHouse who provides excellent service to our customers around the world
We are seeking a Technical Support Engineer who is fluent in Dutch to join our global Support Engineering team
We hope to find you ready to take on a large variety of tasks related to our customers locally in EMEA as well as more regionally across North America and APJ
This is a customer-facing role that will include customer interactions via chat, calls, Slack messages, and virtual meetings over video
You will be owning a wide variety of tasks: from triaging support tickets to user community support, helping with both pre- and post- sales customer activities, partnering with our Go To Market team with deeply technical aspects of POCs, and suggesting improvements to how we do things in Support at ClickHouse
This is a great opportunity for someone ready to roll-up their sleeves and help us continue to provide excellent customer support to our rapidly growing user base
Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings
Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training
Work closely with our global Support Services, Engineering, Go to Market, and Product Management teams to help define functionality required by users and customers
Assist with mentoring, training, and sharing your knowledge with colleagues, users, and customers
You will deliver excellent customer service as a first-line technical engineer and representative of ClickHouse. Our Support Engineers provide professional response, on-call coverage, and guidance within the required Service Level Agreements ("SLAs") on technical cases that are opened via a ticketing system, email, Slack, chat, and/or phone
You will build strong, trusted relationships with colleagues, customers, and partners
