As Technical Customer Lead, you sit at the intersection of engineering and customer success. Your mission is to ensure that every customer can leverage Embedl’s SDK and research breakthroughs with confidence and speed. You will guide onboarding sessions, run deep-dive workshops, translate customer needs into engineering tasks, and create crisp technical collateral that elevates both our users and our internal teams.

Responsibilities

• Lead customer onboarding & workshops: Plan and run hands-on sessions that make complex topics approachable and actionable.
• Create & improve technical material: Craft tutorials, sample projects, and best-practice guides that scale your expertise.
• Act as the technical bridge: Gather customer feedback, clarify requirements, and channel insights back to our product and research teams.

Who You Are

• A natural communicator who can explain intricate concepts to experts and newcomers alike.
• A hands-on engineer who enjoys diving into code, tuning models, and fixing the last-mile details that make demos shine.
• A proactive collaborator who thrives on cross-functional teamwork and sees customer success as a shared responsibility.
• Ambitious, self-directed, and comfortable owning high-level goals and figuring out the path to get there.

Qualifications

Must-Have:

• B.Sc., M.Sc., or equivalent experience in Computer Science, Electrical Engineering, or related field.
• 2+ years developing software in Python or C++ (or both) with exposure to deep-learning frameworks such as PyTorch, TensorFlow, or JAX.
• Track record of presenting technical content, workshops, conference talks, or customer demos.

Nice-to-Have:

• Experience with model optimization techniques (pruning, quantization, NAS).
• Experience with inference acceleration on edge/embedded hardware.

What We Offer

• Collaborative Culture: Join a high-performance team that values teamwork, knowledge sharing, and a positive working environment.
• Professional Growth: Opportunities for continuous learning, mentorship, and career advancement.
• Benefits: Health and wellness allowance (friskvårdsbidrag) of 5000 SEK, wellness hour (friskvårdstimme), and private health insurance.

Application Process

The selection and interview process is ongoing, so please send your application in English as soon as possible. For any questions or clarifications, reach out to Ann Tornberg at ann@embedl.com.

You are welcome at Embedl for who you are, no matter where you come from, what you look like, or what your favorite IDE is. Join us at Embedl and be a part of shaping the future of efficient AI!