What You’ll Own

Technical Content Creation

• Partner with our engineering team to write in-depth technical blogs on AI, LLMs, RAGless architectures, and customer support automation.
• Break down complex topics (prompt engineering, AI evaluations, integration patterns) into accessible, SEO-optimized content.
• Create case studies, white papers, and technical guides that demonstrate ROI and implementation best practices.
• Interview customers and internal teams to surface compelling stories and insights.

Social Media & Community Building

• Own our social strategy across LinkedIn, Twitter/X, and emerging channels.
• Create and schedule engaging posts that drive conversation, shares, and inbound interest.
• Build relationships with AI/ML communities, developer audiences, and CX thought leaders.
• Monitor trends, engage authentically, and position Fini as a voice in the AI support conversation.

Video & Visual Content

• Produce videos including product demos, customer testimonials, technical explainers, and founder stories.
• Script, shoot, and edit (or coordinate production) of video content optimized for different platforms.
• Experiment with formats: short-form social clips, long-form YouTube content, webinar recordings, and more.
• Collaborate with design on visual assets that support content distribution.

What We're Looking For

• Technical fluency – You can understand complex technical concepts (APIs, AI/ML systems, integrations) and explain them clearly to different audiences.
• 1+ year in content marketing , ideally in B2B SaaS, developer tools, or AI/tech companies.
• Strong writer – Your technical blogs get shared, your social posts get engagement, and your copy converts.
• Video skills – Comfortable scripting, shooting, and editing video content (even if scrappy at first).
• Social media savvy – You understand what works on each platform and can build an engaged community from scratch.
• SEO knowledge – You know how to research keywords, optimize content, and drive organic traffic.
• Self-starter mindset – You're comfortable operating independently, setting priorities, and moving fast.
• Curiosity about AI – You're genuinely excited about LLMs, AI agents, and the future of customer support.

Bonus Points

• Experience working directly with engineering teams to create technical content.
• You've built a social presence for a B2B startup from 0 → 1.
• Background in customer support, CX, or SaaS go-to-market.
• Video editing skills (Premiere, Final Cut, or mobile editing tools).
• You've written content that's been featured in major publications or gone viral.

What Success Looks Like

• 2+ high-quality technical blogs published per month, driving organic traffic and leads.
• Social engagement metrics (followers, shares, comments) growing 20%+ month-over-month.
• 5+ videos produced in your first 90 days, with measurable views and engagement.
• Content directly contributing to pipeline generation and brand awareness.
• A repeatable content creation process and editorial calendar established for the team.

Why Join Fini

• Massive impact : Join as an early team member shaping our brand voice and content strategy from the ground up.
• Real ownership : You'll own the entire content function with full creative autonomy.
• Career runway : Build the foundation of our content marketing engine and grow into a leadership role as we scale.
• Learn from the best : Work directly with technical founders and engineers solving cutting-edge AI problems.

Sound like a fit? Send us your LinkedIn, a portfolio of your best content (blogs, videos, social campaigns), and a short note about why AI + customer support excites you. We move fast, so will you.