
Miro is an innovation workspace designed for teams of every size, everywhere, to dream, design, and build the future together. Our mission? To empower these teams to create the next big thing, powered by AI at every step of the way. Over 80 million users around the world rely on Miro to untangle complex ideas, put customer needs first, and deliver products and services faster. All supported by best-in-class security, compliance, and scalability.

Miro is an innovation workspace designed for teams of every size, everywhere, to dream, design, and build the future together. Our mission? To empower these teams to create the next big thing, powered by AI at every step of the way. Over 80 million users around the world rely on Miro to untangle complex ideas, put customer needs first, and deliver products and services faster. All supported by best-in-class security, compliance, and scalability.
Product: AI-enabled visual workspace / collaborative online whiteboards
Founded: 2011
Users: Tens of millions (reported)
Total funding: USD 476,800,000
Headquarters: San Francisco and Amsterdam
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Collaboration and visual communication for distributed teams; product ideation and design workflows.
2011
Software Development
USD 50,000,000
USD 400,000,000
Reported post-money valuation $17.5 billion
“Backed by major institutional investors (ICONIQ Growth / ICONIQ Capital, Accel, Atlassian, Dragoneer, GIC, Salesforce Ventures, TCV) and notable individual/angel investors”
About The Team The Professional Services organization at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. Our team of strategic advisors, onboarding experts, and technical account managers work side-by-side with customers to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s world-class platform.
About The Role We are seeking a Technical Account Manager (TAM) to partner with Enterprise customers and help them maximize the business value of their investment in Miro. As a TAM, you will act as a fractional strategic advisor —guiding customers through workflow optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models to secure long-term value and partnership.
TAMs are key players in evolving how the world’s most innovative companies Discover, Define, and Deliver new products and services. Operating with a high degree of autonomy, you will combine product knowledge, strategic insight, technical fluency, and change management expertise to drive measurable outcomes for your customers.
What You’ll Do
What You’ll Need
What's In It For You
About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check Out More About Life At Miro
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
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Workflow Optimization
Guide customers in designing and evolving workflows across the Discover–Define–Deliver innovation lifecycle
Recommend integration strategies and automation opportunities that drive alignment, speed, and business value
Provide guidance on embedding Miro into the customer’s existing systems and ways of working
Technology Optimization
Monitor platform health, engagement, usage patterns, and feature adoption
Deliver proactive, insight-driven recommendations to deepen adoption of Miro’s core and emerging AI capabilities
Assess the customer’s technical landscape to identify opportunities to consolidate tools and harmonize Miro with other widely used platforms
Change Management & Scaling
Equip internal champions with strategies to scale adoption across departments, regions, and teams
Support customer Centers of Excellence (CoEs) with guidance on best practices, governance, and deployment at scale
Navigate organizational change to help Miro become a strategic pillar in innovation initiatives
Strategic Alignment & Continuous Improvement
Collaborate with Customer Success Managers to co-facilitate impactful Quarterly Business Reviews (QBRs), showcasing progress against business goals and demonstrating tangible ROI
You will provide robust adoption reporting and business outcome analytics, influencing customer strategy and reinforcing the value that underpins renewals and growth opportunities
Provide adoption reporting and business outcome analytics to inform ongoing strategy