
Exceptional customer service should feel effortless, engaging, and perfectly tailored to each interaction. At Zowie, we’re dedicated to helping companies deliver smarter, more dynamic support experiences that foster customer loyalty and success. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology. 🔸 Automation Potential Analysis – Discover your automation ROI upfront. 🔸 Omnichannel Inbox – Centralize customer interactions, no extra tech costs. 🔸 Wide Integrations – Connect with Shopify, Magento, Klaviyo, Zapier, and more. 🔸 Expert Implementation Consulting – Our dedicated team will guide you through every step, helping you craft exceptional customer experiences. Use Zowie and… 1) Deflect up to 60% of repetitive questions in 4 weeks 2) Cut resolution times by 67% 3) Increase CSAT by 12% 4) If you're in e-commerce, detect buying intent and convert up to 40% more clients! Book a demo today and let us assist you in making your customer experiences exquisite.

Exceptional customer service should feel effortless, engaging, and perfectly tailored to each interaction. At Zowie, we’re dedicated to helping companies deliver smarter, more dynamic support experiences that foster customer loyalty and success. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology. 🔸 Automation Potential Analysis – Discover your automation ROI upfront. 🔸 Omnichannel Inbox – Centralize customer interactions, no extra tech costs. 🔸 Wide Integrations – Connect with Shopify, Magento, Klaviyo, Zapier, and more. 🔸 Expert Implementation Consulting – Our dedicated team will guide you through every step, helping you craft exceptional customer experiences. Use Zowie and… 1) Deflect up to 60% of repetitive questions in 4 weeks 2) Cut resolution times by 67% 3) Increase CSAT by 12% 4) If you're in e-commerce, detect buying intent and convert up to 40% more clients! Book a demo today and let us assist you in making your customer experiences exquisite.
What they do: Customer AI agent platform for omnichannel support (chat, email, voice, social)
Founded: 2019
Headquarters: New York
Notable funding: $19.6M reported across 2020–2022 rounds
Automating repetitive customer support tasks and orchestrating conversational workflows across channels for enterprises and e-commerce businesses.
2019
Software Development
600000
Participation from European and Israeli angels
5000000
Investors included Gradient Ventures, 10xFounders, Inovo, and angel investors
14000000
Returning investors included Gradient Ventures, 10xFounders and Inovo; strategic investor Jack Altman noted
“Backed by prominent investors including Tiger Global, Gradient Ventures, 10xFounders, and Inovo Venture Partners”
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About Zowie:
At Zowie, we’re revolutionizing how businesses interact with their customers. We’re creating a future where AI Agents handle 100% of customer service interactions—delivering instant, personalized, and exceptional experiences.
We believe AI Agents represent the next major technological shift, and Zowie is positioned to lead the charge. Leading consumer brands like GetYourGuide, DocMorris, Monos, Monica Vinader, Decathlon, MediaMarkt already trust our AI Agents to be on the front line of their customer care efforts, handling millions of conversations monthly.
About the role:
With strong product traction among mid‑market and enterprise brands, we’re now looking for Technical Account Managers to join our team and become experts in GenAI product adoption. It’s an amazing opportunity for people who are passionate about technology and love translating it into business impact.
As a TAM at Zowie, you’d become a builder‑coach who takes full ownership of the adoption outcomes of an innovative, mission-critical GenAI platform. You’d be the go-to expert guiding customers from first configuration to transformative impact - designing integrations, shaping best practices, and enabling customers to self‑serve confidently.
Curious about the tech you’d be working with? Check out the tutorials here .
Hooked? Reach out and let’s chat!
What you'll do:
Ideally, you'll bring with you:
It'll be awesome if you have:
AI-native culture:
Our team embraces AI as a fundamental part of how we work - not just for speed, but for creativity, documentation, and scale. We’re looking for someone who’s excited to develop within this space and contribute to such a culture by bringing ideas to the table and continuously evolving their approach to leverage emerging tools.s
We are: