
The compliance platform that transforms manual operations into automated workflows throughout the customer lifecycle.

The compliance platform that transforms manual operations into automated workflows throughout the customer lifecycle.
Headquarters: Paris, Île-de-France, France
Product: Modular KYC/KYB onboarding and compliance orchestration platform
Employees: 23
Investors: Eurazeo, ISAI
KYC/KYB, onboarding automation, compliance orchestration for regulated organizations and financial institutions.
Software Development
Crunchbase lists a pre-seed/seed round; public pages obfuscate amounts and dates.
Crunchbase lists ISAI as a lead investor; public details are obfuscated.
“Backed by venture investors including Eurazeo and ISAI”
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About the company :
@Ondorse is building the world’s first business identity solution that helps reveal who really is behind a business and stop money from ending in the hands of fraudsters and money launderers.
We launched our product in 2024 and are experiencing strong market traction across various verticals: banks, fintechs, insurance companies, marketplaces or public agencies.
We are excited about what is to come: we’re at the right place at the right time , there’s a lot to invent and build, and we’re looking for someone to do it with us.
About the role :
As a Technical Account & Implementation Specialist at Ondorse, you will play a key role in delivering a best-in-class customer experience across both support and onboarding .
Your mission: own complex technical topics, ensure smooth and fast client implementations, and act as a key bridge between Product, Tech, and Clients.
You will sit at the intersection of Customer Success, Support, Product, and Engineering , with a strong focus on impact, ownership, and execution .
Why is this role unique?
This is not a standard support role.
You will take ownership of high-value, complex (L3) technical topics and lead implementation projects for demanding B2B clients, where Ondorse plays a critical role in their operations.
You will combine deep technical problem-solving, direct client engagement, and end-to-end project ownership, driving meaningful impact on both customer satisfaction and revenue.
Role Objectives:
Key Responsabilities:
Technical Support (30%) — High-value / L3 scope
👉This is not basic support, you will handle the most complex and high-impact cases
Customer Implementation & Onboarding (70%)
👉 You will have real project ownership , not just coordination
Cross-functional impact
Success metrics
Tools
What we are looking for?
You are a structured, client-oriented problem solver who enjoys working on complex technical topics and owning projects end-to-end.
You thrive in fast-paced environments where everything is still being built, and you like being at the intersection of Product, Tech, and Clients.
Must-have
Bonus points
Why this is exciting ✨🚀
We launched our platform in July 2022. Since then, we have signed flagship companies as our first customers, and many companies are reaching out looking for a solution to their compliance challenges.
The banking world is changing (regulations!). Companies are struggling to find the right solution for their business, and we believe we are uniquely positioned to fill that need.
Now, we want to scale.
Your work will directly impact customer satisfaction, product adoption, and revenue growth
Compensation & perks 🌈
Also:
How it works?
If you are excited about this opportunity and believe you have the skills and experience we are looking for, please send your resume and a short note explaining why you would like to join our team to Sergio at sergio@ondorse.co
The process (subject to changes, we are young and still figuring some of it out!):
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