Are you passionate about driving quality excellence and leading high-performing teams? We are looking for a Team Leader β Quality to join our growing and play a key role in enhancing operational efficiency and customer experience.
πUS Mortgage Services ( Loss Mitigation & Title Search)
π Role Overview:
As a Quality Team Leader, you will be responsible for ensuring high-quality delivery across operations, products, and customer interactions. You will lead a team of QA professionals, drive process improvements, and champion a culture of continuous learning and quality excellence into US Mortgage Services Domain(especially Title Search & loss Mitigation)
πΌ Key Responsibilities:
βοΈ Lead, mentor, and coach a team of quality analysts
βοΈ Establish and implement quality assurance frameworks and standards
βοΈ Conduct audits and identify improvement areas
βοΈ Drive process improvement initiatives across functions
βοΈ Deliver training programs on quality best practices
βοΈ Analyze performance metrics and present insights to leadership
π― What Weβre Looking For:
β’ Strong leadership and stakeholder management skills
β’ Proven experience in Quality within the US Mortgage domain
β’ Data-driven mindset with a focus on continuous improvement
β’ Six Sigma Certification (Mandatory)
β’ Immediate Joiners Preferred
Domain: US mortgage
Process : Title Search & Loss Mitigation
π Location: Hyderabad
π Shift: 05:00 PM β 02:30 AM IST
π’ Mode of Work: Work from Office
