Job ID

74928

Job Title

Team Lead - Career Education, Faculty of Engineering

Regular/Temporary

Regular

Location

Central Campus

Open Date

03/26/2026

Job Type

Continuing

Close Date

04/08/2026

Employee Group

Unifor Unit 1, Staff

Favorite Job

Department

Engineering Career Services

Full/Part Time

Full-Time

Salary Grade/Band

Grade 10

Salary Range

$32.81 - $52.36 (hourly)

Job Code

JD1483

Existing Vacancy

Yes - Backfilling as Existing

Target Number of Openings

1

Hours per Week

35

Posting Details

Schedule

Monday – Friday, 8:30am – 4:30pm

Education Level

Bachelor's degree in a related field.

Career Level

Requires 5-7 years of relevant experience.

Location

McMaster Main Campus, Hamilton

Anticipated Start Date

April 20, 2026

Employment Type

Continuing

Job Description

Career Educator, Faculty of Engineering
(JD1408)

Engineering a Brighter Future
https://www.eng.mcmaster.ca/about-us/strategic-plan/

About The Faculty

Consistently ranked among the top engineering schools in Canada and internationally, McMaster’s Faculty of Engineering is known for its leadership in innovation, research, and experiential learning. With a strong emphasis on hands-on, project-based education, the Faculty prepares future-ready engineers through one of the country’s largest co-op programs, world-class research opportunities, and a vibrant student community with over 70 clubs and teams. The Faculty comprises three schools offering a wide range of programs and degrees designed to cultivate global citizens who are socially conscious and professionally agile. Home to over 200 faculty and 200 full-time staff, the Faculty supports over 7,600 undergraduate and 1,400 graduate students and secures roughly $65 million in research funding annually. Research and learning span more than 20 interdisciplinary centres, institutes, and networks, with active collaborations involving universities, government, and over 120 industry partners worldwide.

About the Team

The Faculty of Engineering’s Centre for Career Growth & Experience (the Centre) is where our students’ academic and career goals unite. We empower every engineering student to realize their talents, gain meaningful experience, and build confidence as they design a career path that’s uniquely their own. Our team prepares students for employment, connects them with industry-leading employers, and opens doors to experiences that support their career development and growth.

Our work is delivered through three integrated teams:

• Career Education & Professional Development: empowering students to grow their skills and confidence with personalized career advising, resume and interview coaching, and small-group learning opportunities, while providing ongoing support as students prepare for, secure, and succeed in their co-op experiences.

• Student Engagement & Co-Curricular Experience: helping students build skills and grow professionally by engaging in clubs, teams, competitions, conferences, community initiatives, and networking events. These high-impact experiences enrich the Mac Eng journey for thousands of students each year.

The Team Lead, Career Educator role sits within the Career Education & Professional Development team.

About the Position

The Team Lead, Career Education provides operational and programmatic leadership across the department including oversight and escalation of student issues, development and facilitation of staff training, reporting on career development activities to support decision-making on programming, resources and engagement strategies, and management of team schedules and standards of practice.

In addition, the Team Lead, Career Education will deliver career education curriculum, services and supports to a combination of non-co-op undergraduate and graduate level students in both individual and group formats.

Job Summary

Student Escalations

• Manage student issues, escalations and sensitive matters related to health, safety, wellness, risk and program sequencing in relation to work-integrated learning experiences; following stated protocols and manager-approved triage processes, applying problem resolution and guidance to team members, liaising with colleagues across the department, Faculty and University where necessary, and reviewing cases with management as needed for support and decision-making.
• Develop and maintain internal manuals, handbooks and training guides on an annual basis in line with policy/process changes and/or updates.
• Oversee the administration, processing and approval of student petitions and special requests/accommodations related to work-integrated learning programming.

Professional Practice & Team Development:

• Develop and deliver learning programming and internal communities of practice to support implementation of new processes and creation of best practices in alignment with career development principles and career curriculum programming.
• Develop and deliver staff training for all new career education staff; developing materials, creating role-specific learning plans and customizing learning goals/priorities based on individual employee development needs.
• Develop and maintain training manuals/documentation for all career education roles.
• Research and recommend systems, tools, workflows and processes to improve service delivery to students and/or enhance operational efficiencies for career education team members.
• Act as the main point of contact for third-party vendors and lead/coordinate the review of prospective systems and/or tools that align with the needs of the department’s core business.

Student Support & Career Education:

• Develop and deliver career education programming and services to a combination of non-co-op undergraduate and graduate level students across all degree programs.
• Provide individual and group support in the form of career appointments, workshops/courses and events.May be asked to perform the duties of a Career Educator at time, as required.

Operations Management:

• Prepare, analyze and present term-based reporting and data on appointment participation, workshop engagement and work term activities (i.e. check-ins, reflections, evaluations), etc. to identify trends, address potential gaps, and drive decisions regarding programming, resourcing and engagement strategies.
• Manage and communicate adjustments to staff scheduling for planned and unplanned absences, staffing transitions and portfolio changes.
• Implement and manage standards of practice for student communication and engagement activities including key timelines, message templates and activity calendars.
• Lead and/or co-facilitate team meetings and act as key spokesperson for the delivery and operational oversight of critical updates/information on key topics/issues.

Supervision

• Provides lead hand supervision and directs the activities of 12 full-time continuing employees.

Qualification

• University or College Degree in a related field and/or equivalent experience
• Professional credential such as CHRL, CCDP or other designation relevant to career, human services or adult education
• 5-7 years of relevant experience working in career services, adult education, and/or supporting a student population ideally in a post secondary environment.

Skills

• Ability to analyze complex student issues and effectively problem solve leveraging the appropriate supports to resolve the situation.
• Strong communication skills and ability to work at all levels of the institution from faculty to other student support services.
• Experienced at developing and delivering learning content and programming to adult learners using a variety of methodologies and mediums leveraging strong facilitation skills.
• Analytical skills with the ability to evaluate systems, tools and workflows to enhance processes and protocols and create efficiencies.
• Proficiency using tools such as Excel, Google Analytics and other reporting systems to analyze data.
• Experience using Orbis (i.e OSCARplus) system/technology considered an asset.

Assets

• Experience in the delivery of co-operative education and work-integrated learning preferred.
• Supervisory experience.
• Experience in project and/or change management.
• Previous experience leading cross-functional projects/initiatives.
• Experience in designing and developing programming and/or processes.
• Demonstrates knowledge of career development theories and their application in coaching and student advisement contexts.

Additional Information

NOTE: Flexibility is required to work occasional evenings, weekends, and extended hours to meet the demands of the position. This role is hybrid with an anticipated schedule of two days a week on-campus, subject to change based on operational need and service delivery.

How To Apply

To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

• Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
• Faculty of Health Sciences HR Office at ext. 22207, or
• School of Graduate Studies at ext. 23679

to communicate accommodation needs.

Interview Experience

At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews. If you have any questions as you move through the hiring process, please reach out to talent@mcmaster.ca or the HR contact associated with your position of interest.

AI Statement

McMaster and its third-party partners may use AI tools to screen, assess, or select applicants during the hiring process. Please note that currently our recruitment platform does not use AI nor is it part of our current recommended recruitment process.