Company Overview

XPECT Solutions, LLC has built a strong reputation by supporting our clients in meeting their strategic goals and mission objectives. We provide high quality resources for a wide range of IT and security solutions at best-value pricing. Our success is built on a solid foundation of well-vetted, highly technical personnel, a disciplined project management approach, and an overarching commitment to customer service. We develop, test, deploy, and support exceptional solutions that enhance system functionality, while maximizing reliability and availability, and ensure the tightest security.

Job Overview

Xpect is seeking a Systems Administrator to support a Federal Government Client in Columbia, SC. This position will support a 24/7 Service Center. A successful candidate will be willing to work nights, days, and/or weekends and holidays within the Service Center. This position is 100% onsite, not remote or hybrid; however, it is an excellent opportunity for someone looking for a growth opportunity within the IT Field.

The candidate will be required to work from 8:00 am to 4:30 pm, Monday through Friday the first 8 to 12 weeks as training is completed and will then be assigned a shift.

Security Clearance: Due to the nature of this work and customer, this position will require either already possessing a government security clearance, or the ability to obtain one.

Core Responsibilities

• Provide 24/7 remote, over-the-phone administration, support, and technical assistant to EOUSA and USAO IT Systems Manager Staff in 94 US Attorney Offices.
• Provide 24/7 managing and monitoring of critical IT infrastructure in a Network Operations Center environment.

We are looking for qualified individuals who are willing to work nights, days, and/or weekends/holidays on-site within our TechOne Service Center in Columbia, SC. This position is not a remote or hybrid position; however it is a wonderful growth opportunity for someone who also craves working alongside some of our best and brightest network technology professionals.

SECURITY CLEARANCE: Due to the nature of this customer, the position will require either already possessing a government security clearance or the ability to obtain one.

Core Responsibilities

• Provide Tier 2 Network and Systems Administration
• Support end users in a 24/7 facility including remote, over-the-phone administration, support, and technical assistance
• Support the 24/7 management and monitoring of critical IT Infrastructure in a Network Operations Environment

Requirements

• Associate's Degree in Computer Science or related IT field OR
• Microsoft Fundamentals or CompTIA certifications; OR
• 2 years IT Help Desk support experience in a Windows Active Directory environment; OR
• 2 years of experience in Windows Active Directory, network, IT operations, and IT hardware support.
• Solid working knowledge of networks, servers and desktop applications with the ability to multitask while monitoring and working through issues on both phone calls and emails.
• Ability and willingness to work 1st, 2nd, or 3rd shift, holidays, and weekends.
• Ability to work onsite 100%
• Ability to attain up to a Secret Clearance.

Preferred Additional Skills and Qualifications

Benefits

Xpect Solutions, LLC is a one-of-a-kind employer with a talented team that is cleared at various levels and is certified in dozens of industry-recognized certifications. Our talented staff are the key to our success. They bring the knowledge, experience and technical skills to deliver the best solutions to our customers.

We support our team by providing open communication, win-win partnerships with clients and vendors, a team-oriented culture, and a focus on professional development and growth for a long-lasting and happy career.

We offer a benefits package that is designed to keep our most important assets – our employees – healthy, happy, energized and moving forward. Our philosophy is simple – empower our employees with the benefits, resources and the financial incentives they need to be successful.

Benefits and Perks:

• A competitive Medical, Dental, and Vision plan
• Retirement Savings Plan
• Life Insurance
• AD&D Insurance
• Short Term and Long Term Disability Insurance
• 3 weeks of annual PTO
• 11 days of Holiday PTO
• Performance Awards
• Referral Bonus Plan (of up to $5,000/year)
• Education Reimbursement/Training (of up to $2,500/year)

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