Support Engineer | NETINT Technologies · Teeming.ai
NETINT Technologies
NETINT Technologies provides high-density, low-power video encoding hardware for cloud streaming and broadcast. Its flagship Smart VPU ASICs accelerate encoding with software flexibility, supporting…
AI AccelerationASICCloud GamingEnergy EfficiencyLive StreamingSecurity SurveillanceSmart VPUVideo Encodingnetint.com
NETINT Technologies
NETINT Technologies provides high-density, low-power video encoding hardware for cloud streaming and broadcast. Its flagship Smart VPU ASICs accelerate encoding with software flexibility, supporting…
AI AccelerationASICCloud GamingEnergy EfficiencyLive StreamingSecurity SurveillanceSmart VPUVideo Encodingnetint.com
HQBurnaby, CA
Team Size112
Open Jobs1
Total Funding-
Latest FundraiseUnknown
Join the Team
Support Engineer
RemoteSeoul, KR
Remote • Seoul, KR
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About NETINT Technologies Inc.
NETINT Technologies is a developer of intelligent silicon solutions for data-intensive applications. Its Codensity portfolio enables enterprise, cloud data centers, and content providers to deploy high-performance applications that they can scale without limit while minimizing their data storage and processing costs. NETINT, founded by an experienced team of storage SoC veterans, is a Canadian venture-funded startup with R&D facilities in Vancouver and Toronto. For more information, visit www.netint.ca.
Job Scope - Streaming Video Support Engineer
The ideal candidate will be based in Seoul, South Korea and work closely with our customers and Sales executives in the APAC and parts of the EMEA region. The position will require the candidate to become the technical expert for all NETINT products, to allow them to assist the sales in pre-sales meetings, proof of concepts, field trials, NETINT product and workflow integrations, etc. The candidate will also work closely with our engineering department to ensure features and issues are addressed correctly and in timely manner. The candidate will also work with marketing department to help grow the business by reviewing marketing documentation, attending trade shows, attending and presenting at technical seminars.
Responsibilities
Support sales executives with solutions selling into prospect account base
Qualifications
Requirements
Based in Seoul, South Korea
Willingness to travel to customer locations and trade
Fluent in Korean and English. Japanese is an asset
We thank you for your interest, however, only candidates selected for an interview will be contacted.
Acknowledgment and Agreement
NETINT Technologies Inc. is an equal opportunity employer and strives to ensure that its hiring process meets the needs of all persons with disabilities. As such, NETINT will provide reasonable accommodation for any applicant, as requested during the hiring process.
Partner with sales executives to plan, prepare and execute on strategic deals in complex sales cycles
Model the competitive advantages associated with sales opportunities
Closely work with R&D teams with updated knowledge of NETINT products' strength and weakness
Successfully match customer pain/ requirements to proposed solutions
Create and deliver powerful presentations, demos and trials that clearly communicate the uniqueness of the value proposition
Help define integration architectures for implementing NETINT products and solutions into their existing data center and video workflow processes
Manage all technical aspects of RFP/ RFI responses
Effectively communicate client needs to the R&D teams for future product enhancements
Collect and document competitive intelligence
Join in the development of multimedia software customization and develop specific feature according to customer's requirement
Update technical documentation, including user guides, installation guides, etc
Working knowledge of FFMPEG & gstreamer
Knowledge and experience with H.264/ AVC, H.265/ HEVC, VP9 or other video and audio codec standards, or AI (good plus)
Knowledge about AI and video analytics workflows
Experience with container formats and streaming protocols
Knowledge software/ firmware development and testing methodology
Experience in software programming or scripting (Python/Bash), C/C++ is an asset
Ability to debug and solve problems on the spot
Ability to support customers with their video encoding quality testing activities
Ability to forge strong, long-lasting technical relationships with a customer base
Ability to creatively explain and present complex concepts in an easy-to-understand manner
Ability to quickly ramp up on new technologies and standards
Solid technical background with understanding and/ or hands-on experience in video compression technology
Excellent written and verbal communication skills
Excellent presentation and creativity skills
Excellent analytical and problem-solving skills
Knowledge of computer hardware
Electrical Engineering degree, Computer Science degree or equivalent industry experience
