
Hello, we're Harrison.ai. We're on a mission to urgently scale global healthcare capacity, using AI automation to elevate the care clinicians can provide. Why? One of the biggest problems we're facing this century is the inequality and capacity of the healthcare system. Capacity in many areas of clinical diagnosis and treatment are under strain due to ongoing increases in healthcare demand combined with skills shortages. What are we doing to help? We're using state-of-the-art AI and partnering with healthcare specialists, to create best-in-class AI diagnostic solutions to help solve healthcare capacity challenges. Check out our website for the latest news & updates.

Hello, we're Harrison.ai. We're on a mission to urgently scale global healthcare capacity, using AI automation to elevate the care clinicians can provide. Why? One of the biggest problems we're facing this century is the inequality and capacity of the healthcare system. Capacity in many areas of clinical diagnosis and treatment are under strain due to ongoing increases in healthcare demand combined with skills shortages. What are we doing to help? We're using state-of-the-art AI and partnering with healthcare specialists, to create best-in-class AI diagnostic solutions to help solve healthcare capacity challenges. Check out our website for the latest news & updates.
Founded: 2018
Focus: AI diagnostic and workflow solutions for radiology and pathology
Clinical footprint: Deployed at 1,000+ sites across 40+ countries
Recent funding: US$112M Series C (Feb 2025)
Healthcare capacity and diagnostic imaging (radiology and pathology)
2018
Hospitals and Health Care
129000000
Announced AU$129M (~US$92.3M)
112000000
Announced US$112M to accelerate US expansion
“Backed by strategic healthcare investors and institutional funds including Horizons Ventures, Aware Super, ECP, Sonic Healthcare, I-MED Radiology Network, Blackbird Ventures and the National Reconstruction Fund Corporation”
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What We’re About At Harrison.ai, we’re redefining what’s possible in healthcare. Through our diagnostic AI solutions, we’re building tools that support clinicians to deliver earlier, more accurate diagnoses and raise the standard of care for millions of patients worldwide.
Our mission is bold but simple: to scale global healthcare capacity and create a fairer, healthier world. By using AI as a co-pilot for clinicians, we’re tackling one of healthcare’s biggest challenges, the shortage of human expertise, and giving every patient the chance to access timely, high-quality care, no matter where they live.
Because while we’re building cutting-edge AI, what we’re really building is hope—that everyone can access the healthcare they deserve.
We are in an exciting phase of rapid growth at Annalise.ai. As we continue to expand, we are seeking technically skilled professionals to join our dedicated Support Services team to help ensure customer satisfaction for our existing product deployments. The Support Engineer will play a critical role in delivering high-quality customer support, managing upgrades, and triaging incoming customer technical issues, feedback, and complaints to the appropriate teams and workflows.
Support Engineers within Annalise.ai are responsible for providing exceptional Level 2 customer support, triaging issues, performing upgrades, and ensuring cases are managed in a timely and effective manner. This position will contribute significantly to our mission of scaling medical predictions globally to improve patient outcomes and make a positive impact worldwide.
What You'll Do
What You Bring
Nice To Haves
Why join us? 🌍 Innovate for Global Good. Join us to pioneer world-first AI technology that transforms patient outcomes and helps build a healthier, fairer world.
🤝 Collaboration Across Continents. Work with brilliant minds from every corner of the globe in a culture built on trust, autonomy, and genuine teamwork.
🚀 Well-Funded & Global. Backed by world-class investors including Aware Super, Blackbird Ventures, Skip Capital, and Horizons Ventures, we’ve raised over US$240M to accelerate our global impact.
🌱 Scale Your Potential. Tap into yearly L&D budgets, mentoring, hackathons, and secondments—all supported by a transparent growth framework to grow your career.
💻 Flex for Life. Work when and where you do your best—with WFH options, flexible hours, and the autonomy to make an impact your way.
🙌 Support for Every Family Journey. From fertility to parenthood, loss, and even grandparenthood—we provide inclusive, thoughtful policies to support families in every stage.
What's next? If you’re inspired by what we're up to, please apply now and we'll be in touch soon.
We are proud to be an Equal Opportunity Employer. Diversity’s not a buzzword here, it’s in our DNA. Diverse perspectives shape our culture and make our work better. We’re committed to building inclusive teams that represent a variety of backgrounds and skills. We look forward to hearing from you.