An exciting opportunity to join our client's team at an European family-owned IT company delivering end-to-end digital solutions, services & consultancy, as a Support Engineer – Network & Security .

Responsibilities

• As a Support Engineer, you’ll play a vital role in maintaining the stability, performance, and security of our customers’ network infrastructures.
• Deliver second-line operational support for diverse network and security environments.
• Perform advanced technical analyses, configurations, and implementations across multi-vendor technologies.
• Take and analyze packet captures (PCAPs) to identify root causes — or be eager to learn this essential troubleshooting skill.
• Perform planned changes outside of standard business hours when required.
• Maintain accurate and up-to-date documentation, procedures, and technical guidelines.
• Availability & Rotation
• After your onboarding period participate in a 24/7 on-call rotation (approximately 6 weeks per year) and from time to time participate in planned activities outside standard business hours, such as upgrades, migrations, or other scheduled maintenance tasks.
• Additionally, take part in a rotational availability schedule until 19:00, ensuring customers receive high-quality support during extended service hours.
• Work within flexible hours between 7:00 and 18:00 to support customer operations effectively.

Requirements

• 2 to 3 years of hands-on experience in a Networking or Security role.
• After your onboarding period, you’re able to work independently, taking initiative and applying a proactive, solution-oriented mindset.A Bachelor’s degree in IT or equivalent through practical experience.
• Solid understanding of TCP/IP networking fundamentals — this is required.
• CCNA and NSE4 (or equivalent) certifications are a must. Additional certifications such as CCNP, NSE5, F5 are a plus.
• Knowledge and/or interest in Switching, Routing, Firewalling, VPN, Load Balancing, and Wireless.
• Familiarity with Fortinet, Palo Alto, F5, Cisco, Meraki, and Aruba technologies.

What our client is offering

• A competitive remuneration
• Private medical insurance
• Meal tickets
• Learning & development budget for certifications and trainings
• Plenty of room for innovation in a high-growth environment with the latest technologies and products
• Opportunity to work with top clients on impactful projects
• Continuous learning and improvement activities

What is RSight®

RSight® is a next-generation recruitment solution, committed to the values of fairness, transparency, and human-centric hiring. RSight® aims to redefine recruitment—putting people and potential at the heart of every opportunity.

Application Instructions

Please submit your resume (mandatory) outlining your qualifications and interest in the position. Only candidates selected for interviews will be contacted.