Delvitech stands at the forefront of technological advancement, having pioneered innovative Automatic Optical Inspection (AOI) technology for assembled printed circuit boards (PCB) utilizing artificial intelligence. Our accomplished team is driven by a commitment to exceed technological boundaries and consistently deliver exceptional results.

We are actively seeking people who are eager to embrace challenges, contribute proactively to achieving our set objectives, and play a pivotal role in propelling the company’s growth.

An opportunity exists for a proficient and motivated

Supply Chain & Technical Support Specialist

Job Description: The Supply Chain & Technical Support Specialist will play a key role in ensuring smooth collaboration between Supply Chain, Production, and R&D. The role includes managing supplier non-conformities and returns, maintaining Bills of Materials (BOMs) and production orders within the ERP system, supporting the procurement team, and contributing to process improvements. This position requires both organizational and supply chain skills, with a technical mindset to bridge communication across departments. Previous experience in quality-related activities with mechanical parts and/or PCBs will be considered a strong plus. This role is based at our headquarters in Mendrisio

Key Responsabilities:

• Supplier Quality & Returns: Manage supplier non-conformities and return processes, ensuring timely resolution and accurate documentation.

• BOM & ERP Management: Maintain and update Bills of Materials in the ERP system, ensuring accuracy and consistency with production requirements.

• Production Orders: Create, release, and monitor production orders in the ERP system, supporting planning and scheduling activities.

• Purchasing Support: Assist the procurement team with supplier follow-up, order tracking, and delivery monitoring.

• Master Data Management: Ensure accurate setup and maintenance of item master data in the ERP system (materials, suppliers, lead times, cost references).

• Cross-Department Coordination: Act as a bridge between Supply Chain, Production, and R&D to ensure proper transfer of product and process information.

• KPI & Reporting: Prepare reports and KPI dashboards on supplier performance, production efficiency, and material availability.

• Process Improvement: Support ERP process optimization and contribute to internal procedures for supplier management, production order handling, and returns.

• Audit & Compliance Support: Assist during internal and external audits (e.g. ISO, quality standards).

REQUIREMENTS

• Bachelor’s degree in Supply Chain Management, Industrial Engineering, or a related field (or equivalent practical experience).
• 2–4 years of experience in supply chain, production planning, procurement, or similar roles.
• Strong knowledge of ERP systems (SAP, Microsoft Dynamics, or equivalent).
• Understanding of supply chain flows, BOM structures, and supplier quality processes.
• Experience in quality management with mechanical components and/or PCBs is a strong plus.
• Analytical mindset with strong organizational and problem-solving skills.
• Team player with effective communication across departments.
• Proficiency in English (written and spoken).

If this position matches your skills and aspirations, please send your complete application, including CV and references , to career@delvi.tech with your name and “Supply Chain & Technical Support Specialist ”in the subject line.

Only short list candidates will be contacted.