You can read more about our values and what it's like to work at VivaCity.

About The Role Joining as a Strategic Partner Manager, you will become the face of VivaCity within authorities across Scotland, Wales and Ireland, and the champion of your customers internally. Using a balance of consultative and challenger selling capabilities, you will build relationships with contacts who trust your expertise and believe in our product.

About You We are looking for a dynamic, customer-centric, and personable individual to join our ambitious, friendly team. You’ll have experience in a closing sales role.

What you'll be doing:

• Working with contacts based mainly in transport and highways teams in local government, supporting them with gathering game-changing data
• Running the Sales deal process end-to-end, including lead generation, running discovery meetings, pulling together proposals, navigating procurement processes, and getting to project kick-off
• Working closely with the Revenue Operations function to generate new opportunities
• Following our sales playbooks to ask the right questions at the right times, supporting your customers with relevant information
• Presenting VivaCity’s offering in an engaging and educational manner
• Attention to detail when scoping projects and putting together proposals
• Forecasting opportunities realistically, in order to support Delivery
• Sharing information about new customers and opportunities with Product
• Keeping a close eye on your sales metrics
• Being a member of a tight-knit sales team, participating and running skills and knowledge workshops to help yourself and colleagues be the best they can be

Knowledge and Skills that lead to success in this role; you don’t have to have them all, but the capacity and curiosity to acquire them:

Essential Knowledge

• Sales playbooks
• Sales targets and resulting metrics
• What makes up a good customer journey
• Opportunities and demands that come in an entrepreneurial business
• Sales coaching environment
• A desire to understand VivaCity’s technology

Ideal:

• How local government works
• Transport and highways activity; funding, schemes, themes
• How data supports decision making

Skills:

• Understanding your customers’ needs and priorities
• Timeboxing to balance wide-ranging activities
• Engaging and relevant written communication (emailing, messaging) and winning spoken communication ((cold-)calling, presentations)
• Running discovery calls to identify the right fit with prospects
• Communicating internally
• Utilising SaaS tools to save time, document information well
• Clear, timely communication to support product development and project delivery
• Attention to detail when sharing information (tender writing, proposal writing, CRM updates, project scoping)

Utilising CRM for:

• Performance metrics monitoring
• Communicating with clients
• Automating the boring important stuff

Bonus knowledge and skills for success:

• Passion for local democracy, transport, urbanism, active travel
• Pipedrive, Slack, Google suite
• Computer vision and/or Artificial Intelligence

What we offer:

• 25 days of holiday
• Flexible working hours and work from home
• Up to 30 days per year work from abroad
• Up to 3 flexible bank holiday days
• 3% employer pension contribution
• £200 total working from home budget
• Enhanced parental leave
• Up to 3 ‘childcare’ or ‘dependant’ days per year
• Mental health support through Spill
• Discounted gym memberships through GymFlex
• £50 per person per quarter team social budget
• Additional entertainment budget and company parties
• Office food and drinks
• Optional Bupa healthcare and dental care through salary deduction
• Eye care vouchers
• Seasonal Flu jabs
• Cycle to work scheme
• Payroll giving through salary sacrifice

We know that diverse ideas and perspectives drive innovation and make us better. We are creating an environment where everyone, from any background, can do their best work. We're an equal opportunities employer and all applications will receive consideration for employment without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, or social background. If you need any reasonable accommodations to help you perform at your best during the application process, please let us know

We offer flexible working policies and a benefits package that includes a personal development budget, cycle to work scheme, and regular, varied events. This is an exciting opportunity to take an active part in shaping the future of an energetic company dedicated to revolutionising the way our cities work.

You don't need to have done all of these things before, but to excel in this role you will need to be keen to learn and comfortable working in a dynamic, fast paced environment. If you're close to what we're looking for, please consider applying. Experience comes in many forms, skills are transferable and passion goes a long way.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.