You will be responsible for GRR forecasting, strategic analyses, and financial planning.

The ideal candidate is resourceful, thrives in uncertainty, and can manage multiple projects simultaneously. A keen interest in SaaS, GTM, and strong analytical skills is essential.

What You’ll Do

• Serve as a Strategic Finance partner to our Customer Success organization and CX Operations team
• Evaluate new initiatives and Inform strategic and investment decisions through analysis and financial business case development
• Own forecasting and target setting for all GRR and MAU metrics
• Partner with the CX Operations team to evaluate CX unit economics, navigate growth / profitability tradeoffs, and set headcount targets
• Develop and evolve scalable processes to effectively plan and manage headcount and operating expenditure budgets for the CX organization
• Collaborate closely with the larger Strategic Finance team, including Sales finance, Product finance, and corporate functions

What You’ll Need

• 5+ years of experience in Strategy Consulting, PE/Venture Capital, or Strategic Finance within high-growth environments
• Proven ability to influence and build relationships with senior executives
• Expertise in financial modeling, forecasting, and sensitivity analysis
• Familiarity with SaaS metrics, including CAC and LTV
• Track record of assessing funnel performance and sales efficiency
• Adaptability to thrive in a fast-paced, changing environment
• Strong analytical and problem-solving skills with a strategic mindset
• Excellent communication skills and the ability to work collaboratively with diverse teams

What's In It For You

• 401k matching + Competitive equity package
• Excellent Medical, Dental and Vision health benefits
• Fertility & Family Forming Benefits
• Flexible time off
• Lunch, snacks and drinks provided in the office
• Wellbeing benefit and WFH equipment allowance
• Annual learning and development allowance to grow your skills and career
• Up to $2,000 of charitable donation matches each year

The reasonably estimated salary range is specific to New York and may not be applicable to other locations. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience. The range for this role is: New York salary range

$145,000—$161,000 USD

About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check Out More About Life At Miro

• Youtube: https://www.youtube.com/@lifeatmiro
• Blog: https://miro.com/careers/life-at-miro/all/
• Instagram: https://www.instagram.com/mirohq/

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

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