Technical fluency is a requirement. You will be in front of sophisticated technical buyers — perception leads, simulation engineers, ML infrastructure architects — and you need to hold your own in those conversations and earn their respect. You don't need to write code, but you do need to understand the problem we solve, the architecture of how customers integrate with us, and where the hard tradeoffs live. You also need to know when to bring in our Technical Engagement Managers and Field Development Engineers for product depth.

What You'll Do

• Own the account end-to-end: relationship, commercial, escalations, expansion, renewal
• Be the SPOC for every inbound and outbound communication with the customer; set and hold internal SLAs on response times
• Program manage multiple critical workstreams across PD and customer teams, driving alignment on status, progress, blockers, and decisions between both sides
• Build and maintain a deep org map across the customer's corporate family — decision makers, champions, blockers, budget holders, and how the entities connect to each other
• Run the customer cadence: weekly tactical with the working team, monthly steering with leadership, quarterly executive business reviews including our leadership team
• Drive multi-year account planning, expansion into new use cases, and pricing conversations
• Coordinate internal resources — TEMs, FDEs, engineering, product, finance, legal — so the customer sees one face and gets one answer
• Partner with our executive sponsors on the most senior customer relationships

What We're Looking For

• 8+ years of enterprise account management or strategic account experience, with meaningful time owning eight-figure customer relationships
• Track record of running a single complex enterprise account at the depth this role requires; experience with global OEM customers is a major plus
• Deep understanding of how large, matrixed organizations make decisions — org structure, procurement, stakeholder dynamics
• Technical fluency in complex software products; simulation, ADAS tooling, ML infrastructure, or autonomous systems a strong plus
• Able to hold a product-level conversation independently and earn credibility with technical buyers
• Strong commercial instincts: you can drive contract structure, pricing, and expansion conversations, not just relationship management
• Calm under pressure. This account has weight, visibility, and urgency. You need to absorb that and keep the team moving
• Fully remote; must be willing to travel internationally

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.