About Amigo
Amigo builds AI agents for healthcare. For managed service customers, we are responsible for maintaining and uplifting agent performance, ensuring clinical safety and continuous improvement of patient outcomes.
Our agents operate autonomously within bounded clinical domains. Clear inclusions, exclusions, and handoff protocols. The scope of autonomous operation expands over time as we validate performance across patient populations.
Infrastructure owns the foundation: multi-region Kubernetes deployments, Databricks platform, voice/telephony systems, and the compliance posture required for healthcare (HIPAA, SOC 2). The work includes reliability engineering, security, and ensuring the platform scales without compromising safety.
Series A from leading investors. Clinical validation and evidence generation in partnership with leading academic medical institutions.
About This Role
As a Staff Software Engineer (Infra) at Amigo, you'll own the technical direction of the infrastructure that powers our platform at global scale. You'll architect multi-region systems handling millions of conversations while maintaining the compliance posture required for healthcare.
You'll drive architecture decisions for Kubernetes deployments, Databricks platform, voice/telephony systems, and security infrastructure. You'll mentor engineers, shape technical culture, and ensure we maintain elite engineering standards as the team grows. Reliability and security are non-negotiable—the platform must scale without compromising safety.
What You'll Do
- Own technical architecture for infrastructure across cloud platforms, Kubernetes, Databricks, and supporting systems
- Drive engineering standards for reliability, security, observability, and incident response
What We're Looking For
- 7+ years of production infrastructure experience, with significant time at elite engineering organizations
- Expert-level experience with Kubernetes and container orchestration at scale
- Proven track record designing infrastructure that scales across multiple regions
Nice to have
- Experience with healthcare infrastructure or HIPAA compliance at scale
- Background with voice/telephony systems or real-time communication infrastructure
- Experience with Databricks platform administration and optimization
- Track record building and scaling infrastructure teams
- Knowledge of specific regulatory frameworks (HIPAA, SOC 2, GDPR)
- Experience with high-availability, mission-critical systems
Benefits
Health & Wellness
- Comprehensive health, dental, and vision insurance
- Mental health support and wellness coaching
- Flexible wellness stipend for fitness, therapy, or personal growth
- Daily catered lunch and dinner
Growth & Development
- Annual learning budget for courses, books, or conferences
- Conference attendance budget for professional development
- Development setup of your choice
- Academic collaboration opportunities
Compensation Range: $220K - $260K
