About the Company

Natter is a conversational AI platform that enables tens of thousands of users to share ideas and feedback in real-time video conversations. The platform maximizes participation and facilitates deeply human responses, allowing for the instant analysis and summarization of millions of qualitative comments into actionable insights and recommendations. This helps leaders make strategic decisions to support and inspire diverse workforces.

Founded by a team of ex-Uber, WeWork, and Amazon builders, Natter has selectively hired exited founders, specialist domain experts, and members of SaaS unicorn founding teams. The platform is already utilized by some of the world’s largest companies, including big four consultancies like PwC, institutional financial services providers like Legal and General, and technology innovators like Miro.

• Location: Remote (EU) (GMT ± 3 hours)
• Employment Type: Full-time

About the Role

Responsibilities

As a Staff Front End Engineer at Natter, you will:

• Step into a role that offers technical challenges and ownership to shape the Natter platform.
• Play a pivotal role in the Engineering team, focusing on scaling the platform for enterprise-level clients.
• Deliver a robust and scalable architecture to support high levels of concurrent users.
• Lead and contribute to architectural discussions for the frontend portion of the application.
• Maintain high standards for technical excellence within the team.
• Foster a culture of quality, advocating for testing measures and stakeholder buy-in.

Tools and Technologies

You will be using:

• React & TypeScript for frontend application code
• Playwright for end-to-end tests
• Sentry for metrics & monitoring
• Jest, Vitest & React Testing Library for unit tests
• AWS for production and staging environments

Qualifications

We’d love to hear from you if you have:

• 5+ years of experience developing robust frontends for a production environment
• Strong proficiency in JavaScript / TypeScript, semantic HTML & CSS
• Deep understanding of ReactJS & Redux
• Experience using WebRTC
• Familiarity with Sentry or similar app monitoring platforms
• Experience with Jest or Vitest testing frameworks
• Ability to prioritize conflicting or unclear priorities and act decisively
• Comfort in a team that deals with ambiguity and experience in resolving it
• Track record of delivering resilient systems, ideally behind consumer products

Desirable Skills

• Previous experience developing high-performance, high-load frontend applications
• Experience building & maintaining component libraries
• Familiarity with functional programming
• Proficiency in cross-browser testing & compatibility
• Enjoyment of early-stage/startup environments

Benefits

• Quarterly international team offsite
• Remote & flexible work policy
• Five weeks paid annual leave
• Company laptop and necessary tech support
• Mindfulness/meditation sessions for all employees
• Complimentary daily breakfast and weekly lunch provided in office
• Dedicated, private office space in Aldwych, London

Application Process

The application journey consists of four key steps:

1. 30-minute screening interview
2. Offline coding exercise / system design & live review
3. Introduction to the engineering leadership team
4. Final stage 30-minute chat with the CEO

This process typically takes around 3-4 weeks. Natter values flexibility in scheduling and encourages candidates to reach out with any specific questions or requests for reasonable adjustments during the application process at hiring@natter.co.