To succeed in this role, you must be able to build and teach with Pinecone’s AI products—showing developers how to create reliable, scalable AI applications where knowledge and retrieval are central. You’ll translate best practices into practical learning experiences through tutorials, short-form videos, docs contributions, hackathon mentorship, and social posts. Because the team and customer base are scaling quickly, you should be comfortable operating with high autonomy and strong judgment in a fast-paced environment.

If you’re excited about:

• Learning new technologies and helping others succeed with that technology.
• Playing a central role in an exciting and rapidly expanding community.
• Shaping the course of a fast-growing company and product category.
• Working with colleagues who value clarity, creativity, passion, initiative, and thoughtfulness.

Then we want to talk to you!

Responsibilities: Community Programs (Global)

• Lead and grow Pinecone’s Discord: drive engagement, improve onboarding, set norms, and keep the space high-signal.
• Run recurring office hours that consistently help developers unblock, learn best practices, and ship.
• Support and scale community programs that create real builder outcomes (templates, challenge weeks, help channels, expert AMAs).

Events (SF/Bay Area)

• Own Pinecone’s SF-area community presence: local meetups, hackathons, and larger Bay Area events.
• Develop event programming (themes, speaker selection, talks/workshops), run promotion and attendance growth, and ensure each event produces reusable assets and follow-on engagement.

Technical content + assets

• Create and maintain hands-on technical assets (sample apps, demos, code walkthroughs) aligned to Pinecone’s core developer use cases:

• RAG systems and retrieval quality

• Knowledge management patterns using Assistant and other incubating products

• Platform/infra patterns for scale and reliability

• Publish content across Pinecone channels and external platforms, grounded in what the community is actually trying to build.

Requirements:

• 8+ years of experience in a technical role such as software engineering, solution engineering, or machine learning.
• Proficient in 2+ programming languages.
• Owned and grown a technical developer community.
• Ran in person developer events end to end.
• Shipped demos and sample code and taught them clearly.
• Strong writing and live speaking and Q&A.
• Fluent in LLM apps and RAG and strong API instincts.
• SF based preferred with up to 20% travel.

Perks & Benefits:

• Comprehensive health coverage including medical, dental, vision, and mental health resources
• 401(k) Plan
• Equity award
• Flexible time off
• Paid parental leave
• Annual Company Retreat
• WFH Equipment Stipend

Diversity, Equity, Inclusion and Belonging (DEIB) are the cornerstone of everything we do at Pinecone. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in a job description. Our top priority is finding the best candidate for the job and if you are interested in the position, we would encourage you to apply, even if you don’t believe you meet every one of the qualifications listed in this posting. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

Compensation Range: $180K - $230K