N-Power Medicine, Inc.

N-Power Medicine is transforming oncology drug development through an innovative, always-on clinical research system that integrates research into routine care. Their unique approach accelerates…

AIClinical TrialsCommunity ResearchData PrivacyDrug DevelopmentHealthcare InnovationOncologyPatient Engagementnpowermedicine.com

N-Power Medicine, Inc.

N-Power Medicine is transforming oncology drug development through an innovative, always-on clinical research system that integrates research into routine care. Their unique approach accelerates…

AIClinical TrialsCommunity ResearchData PrivacyDrug DevelopmentHealthcare InnovationOncologyPatient Engagementnpowermedicine.com

HQRedwood City, US

Team Size117

Open Jobs1

Total Funding-

Latest Fundraise2 years ago

Join the Team

Staff, Delivery Operations Manager

HybridRedwood City, CA, US

Hybrid • Redwood City, CA, US

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About N-Power Medicine N-Power Medicine aims to establish a new paradigm in drug development by reinventing the ‘how’ and transforming clinical trials through better integration with clinical practice, ensuring broader participation by physicians and patients. We are building an exceptional multi-disciplinary team with diverse expertise spanning healthcare, engineering, technology and regulatory, and with people who share our core value of Empowering Community through generosity, curiosity and humility. We are working with urgency to bring better therapies to patients faster.

Position Overview N-Power Medicine is hiring a Staff, Delivery Operations Manager position based in Redwood City, CA. As the Operations Manager, Life Sciences Delivery, you will be responsible for the successful execution and delivery of life sciences contracts. This role requires a highly organized individual who excels at client management, cross-functional collaboration, and bringing teams together to ensure seamless contract delivery. You will serve as the primary point of contact for executed contracts, driving operational excellence while maintaining strong client relationships.

This is a hybrid on-site role, Bay Area is preferred.

Role Objectives And Responsibilities

Education, Experience, Behavioral Competencies, & Skills

Travel Requirements Up to 10% of time required to travel in role (out of 100%)

Pay Information The expected salary range for this position is $130,000 and $170,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. N-Power Medicine (NPM) offers equity at hire as well as a discretionary annual bonus which may be available based on Company performance. This position is eligible for company benefits.

More About Us: We are a mission-driven, well-funded, rapidly growing company, eager to attract passionate professionals offering a highly attractive compensation package with a balanced and flexible work environment, competitive industry benefits as well as a 401K plan and other great company “perks.”

We are an Equal Opportunity Employer and value diversity at our company. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Applicants must be currently authorized to work in the U.S. on a full-time basis. The Company will not sponsor applicants for work visas.

Notice on fraudulent job offers: Only positions posted on https://npowercareers.multiscreensite.com/ site are legitimate. Please be mindful of recruitment fraud and job scams.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Own the end-to-end delivery of executed life sciences contracts, ensuring all milestones, timelines, and deliverables are met or exceeded

Serve as the primary client contact for contract execution, managing relationships with pharma, biotech, and research partners throughout the project lifecycle

Lead cross-functional coordination efforts, bringing together teams from Clinical Operations, Epidemiology, Biostatistics, Product, Engineering, Data Science, and other internal stakeholders to deliver on contract commitments

Manage all project phases from kick-off through close-out, including regular client meetings, status updates, and comprehensive documentation of decisions and action items

Monitor project health through dashboards and management tools, proactively identifying and escalating risks, and driving resolution of critical project-related issues

Track and report key metrics to clients and internal stakeholders on a regular cadence, ensuring transparency and alignment throughout contract delivery

Champion process improvement initiatives, identifying opportunities to optimize workflows, reduce turnaround times, and enhance overall delivery efficiency

Advocate for the client experience across the organization, communicating feedback, product needs, and client sentiment to internal stakeholders

Foster strong relationships with key clients, ensuring their needs are met and proactively identifying opportunities to strengthen satisfaction and retention

Perform additional duties and responsibilities as required

8+ years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience

5+ years of experience in project management, client operations, or account management within healthcare, life sciences, or a related industry

Bachelor's degree required; Master's degree in business, healthcare, life sciences, or a related field is preferred

Proven track record of operating in ambiguity and standing up scalable process where there is none

Proven track record of managing complex projects and delivering results in a fast-paced environment

Strong experience collaborating closely with cross-functional teams and leaders across multiple departments

Excellent communication and presentation skills with the ability to influence stakeholders at all levels

Sharp attention to detail with the ability to manage multiple priorities and meet long- and short-term deadlines

Strong analytical skills with experience leveraging data and analytics for decision-making and reporting

A bias for action with the ability to navigate complexity and deliver results in a competitive and evolving market

Proficiency with project management and other tools (e.g., Jira, Hubspot, or similar platforms)

Generous, Curious and Humble