About The Role

Our Sr. Platform Solutions Engineer (SPSE) plays a critical role in both deploying the Optimal Dynamics platform and sustaining success for existing customers. The role focuses on translating solution designs into data-driven configurations, working within customer data environments, and validating optimization model outputs against expected operational behaviors. By analyzing data flows and tuning model parameters, the SPSE ensures that model recommendations perform as expected and create measurable value in live operations.

The SPSE also serves as an escalation point for complex technical issues, often requiring deep analysis of model logic, input data, and solutioning approaches. Our SPSE acts as a technical bridge between Solutions Engineering, Product, and our customers. Partnering functional and technical knowledge to drive seamless implementations and long-term value.

Key Responsibilities

Data Engineering & System Integration

• Design and implement reliable data pipelines to ingest, transform, and load transportation data from diverse customer sources
• Integrate the Optimal Dynamics platform with customer systems using APIs, SFTP, flat files, and direct database connections
• Ensure data quality, completeness, and alignment with platform requirements and optimization needs
• Troubleshoot data or integration issues quickly and effectively in coordination with internal and customer teams

Model Calibration & Technical Configuration

• Calibrate optimization and simulation models to reflect real-world operational constraints and customer objectives
• Collaborate with Solutions Engineers to translate solution design documents into and executable platform configurations
• Iterate on model parameters and technical settings based on output validation, performance metrics, and user feedback
• Validate that optimization recommendations align with expected outcomes and customer business rules

Project Collaboration & Business Alignment

• Partner with Solutions Engineers to align data and model configurations with solution intent as a core technical lead on projects
• Participate in project planning, milestone tracking, and customer meetings, ensuring transparency and alignment
• Provide clear documentation of data flows, configurations, and technical decisions to support knowledge transfer and scaling
• Support feedback loops between Customer Success, Product, & Engineering teams

Post-Deployment Monitoring & Optimization

• Monitor system performance and model behavior during and after deployment to ensure solution effectiveness
• Identify calibration or integration updates based on operational feedback and observed data patterns
• Provide technical support to transitioned customers, including troubleshooting issues and resolving support tickets in coordination with the Customer Support team
• Serve as an escalation point for complex platform-related issues post-deployment
• Contribute to the continuous improvement of our deployment frameworks, tooling, and playbooks

Who You Are

Educated: BSc or MSc degree in Computer Science, Engineering, Data Science, Math, or equivalent industry experience.

Experienced: 5+ years of professional, hands-on product or data science engineering experience designing, building, and maintaining complex solutions with emphasis on full-stack solutions.

• Proficiency in Python 3
• Hands-on experience with major cloud platforms (especially AWS)
• Hands-on relational database experience (i.e. Postgres, MySQL, SQL Server)
• Knowledge of ops research, optimization, and/or simulation models
• Some background experience in ML
• Experience with transportation optimization: i.e. network planning, asset-to-load assignment, or routing and dispatch decision support.
• Customer-Focused Executor: You design and deploy technical solutions with a clear focus on customers’ goals and constraints
• Analytically Precise: You work methodically to validate assumptions, spot discrepancies, and optimize system performance
• Collaborative Leader: You partner naturally with engineers, PMs, and executives to deliver end-to-end solutions
• Accountable Owner: You take initiative, value follow-through, and quality output
• Technical Translator: You translate complex technical issues into actionable insights for both internal teams and external partners
• Growth Focused: You’re driven by continuous learning, adapting, and bringing best practices to your work

Nice to have (Bonus Points)

• Proficiency in IaC (preferably Terraform)
• Familiarity with modern data tools such as dbt and DuckDB
• Experience with monorepo management tools (e.g., Bazel, Buck)

About Our Tech Stack & Development Practices

At Optimal Dynamics, our entire infrastructure runs on Amazon AWS, leveraging a wide range of services including DynamoDB, Aurora, SSM, and SQS to power our intelligent logistics platform. Our tech stack includes: Backend & AI: Python 3 and Java. Data: Trino, Dagster, dbt, DuckDB, and Preset

We follow modern development best practices with all code stored on GitHub. Every pull request undergoes thorough code reviews, is fully unit tested, and deployed through our CI/CD pipeline for continuous quality assurance.

Pay Range

$150,000—$175,000 USD

Benefits

• Competitive compensation, including Series C level equity
• Health / Dental / Vision 100% covered for employee and 50% for dependents
• Life Insurance, with optional supplemental insurance
• Flexible Spending Account (FSA)
• Health Spending Account (HSA)
• 401(k) with match
• Unlimited PTO (vacation, personal days, sick days, jury duty, military leave, bereavement)
• 11 Holidays
• Paid Parental Leave for all employees
• Short-term and Long-term Disability Insurances, and AD&D Insurance
• Fitness membership reimbursement
• Commuter benefits

Optimal Dynamics is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and employees. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law.

Optimal Dynamics is committed to working with and providing access and reasonable accommodation to applicants. If you require an accommodation, please reach out to careers@optimaldynamics.com once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.