AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. AHEAD is currently seeking a SQL Server DBA (Database Administrator) who will be counted on as part of the technical service delivery team to successfully manage and support Microsoft SQL database systems for clients. ### * Resolve Client Technical Support Issues (Managed Service Desk) * Perform the installation of Database application software, patches, and services packs * Proactive database monitoring and maintenance * Perform backups and restores * Support systems for high availability and disaster recovery (e.g. Availability Groups, replication, log shipping) * Update support documentation * Learn from Sr. DBA’s * Attend required training. ### * Education: Preference given to candidates with a Bachelor of Science degree in Computer Science or Similar Technical Degree * Required Experience: Demonstrated experience in Microsoft Database Administration or relevant classwork to include experience with: * Microsoft SQL Server * Installation * Configuration and Patching of Database Software * Operational understanding of SSIS and job monitoring * Proficiency with T-SQL o Effectively use monitoring tools * Working knowledge of RDBMS security models * Preferred Experience: Preference will be given to candidates with experience in: * Prior experience with a Managed Services Provider * Working knowledge of cloud-based technologies such as AZURE * Prior experience with Performance Monitor ### * Listens and responds effectively to customer questions; resolves customer problems to the customer’s satisfaction. Respects all internal and external customers and uses a team approach when dealing with customers to exceeding customer expectations. * Proven ability to manage multiple issues and/or projects successfully bringing them all to resolution in a timely manner. * Anticipates problems, recognizes and accurately evaluates the signs of a problems and analyzes current procedures for possible improvements. * Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently. * Proficient in use of all Microsoft Office software applications including Outlook, Word, PowerPoint, and Excel. Willingness and ability to learn and implement new software applications and technologies. Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. * Medical, Dental, and Vision Insurance * 401(k) * Paid company holidays * Paid time off * Paid parental and caregiver leave * Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.